19 Aug
|
Mmsg
|
Melbourne
MMS (McMillan Shakespeare's Oly brand) is seeking a Customer Support Manager in Australia.
You will lead the customer support function, managing inquiries, case management and escalations to deliver high-quality, scalable support.
You will drive service standards and team performance, partnering with cross-functional teams to identify process inefficiencies, automate where possible, and foster a customer-centric culture.
Hybrid working arrangements are available.
#J-*****-Ljbffr
📌 Customer Support Leader, Scale-Up Cx & Automation (Melbourne)
🏢 Mmsg
📍 Melbourne