A specialist private clinic located at the Greenslopes Private Hospital is seeking a friendly and organised Secretary to join our team.
Our clinic supports two specialists — a Neurologist and a Paediatrician — and we are looking for someone who thrives in a dynamic medical environment and genuinely enjoys helping patients and families.
This is a full-time role, initially casual with the intention to transition to permanent employment. A 9-day fortnight can be discussed with the right candidate.
Our clinic operates Monday to Friday, with occasional Saturdays.
About the Role
You will be an important part of our clinic and the first point of contact for many of our patients and families, playing a key role in ensuring the smooth day-to-day operation of the clinic. This is a role for someone who takes pride in getting the details right and is confident managing the busy administrative and billing requirements of a specialist private practice.
Duties will include:
Managing appointments and specialist schedules across 6 days a week
Greeting patients and families and providing warm, qualified and exceptional service
Managing and maintaining accurate and confidential patient records, correspondence and clinical documentation
Liaising with specialists, GPs, allied health professionals, hospital staff and other healthcare providers as required
Processing private, Medicare, DVA and private health fund billings
Managing accounts and following up outstanding administrative matters
Handling phone and email enquiries
Ensuring referrals, reports, correspondence and other important documentation are actioned promptly and accurately




Maintaining a calm and professional environment within the clinic
About You
The ideal candidate will:
A minimum of 6 months' experience as a specialist medical secretary/receptionist
Have exceptional attention to detail — you notice the small things
Have excellent organisation skills, be highly motivated, able to multitask effectively and prioritise competing demands
Have excellent written and verbal communication skills
Be proactive, switched on and able to use initiative
Have the confidence to work independently and productively during quieter periods, and efficiently under pressure during busy periods
Possess strong conflict resolution and problem-solving abilities
Be confident using practice management software, billing item codes, and handling confidential patient information
Have the ability to work collaboratively with specialists, GPs, allied health professionals and hospital services when required
A warm, friendly and compassionate manner when dealing with patients and families
Be proficient in Eclipse and Xestro (highly desirable)
What We Offer
Supportive and friendly team environment
Opportunity for long-term growth within the clinic
Convenient location within Greenslopes Private Hospital with on-site car parking and street parking available
Flexible casual role with pathway to permanent full-time employment
A 9-day fortnight may be considered for the right candidate
If you are an experienced medical secretary who encompasses exceptional attention to detail, strong initiative, accountability, and a warm nature, we would love to hear from you.
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📌 Specialist Medical Secretary (Queensland)
🏢 QNeurology
📍 Queensland