Office Manager - SSPRINT Screen Printing
We are looking for an experienced and highly organised Office Manager to join our team and take ownership of the day-to-day administration and operational coordination of the business. This role builds on the responsibilities of an Admin Assistant and expands your scope across customer service, sales administration, accounts, freight handling, production support and general office operations. The role is all about making the business run better, smoother and smarter — creating the systems, structure and workplace that allow everyone else to do their best work. You will work closely with senior team members, production and office staff and will become a central point of coordination across the business.
Key responsibilities
Respond to customer emails in a timely and professional manner
Provide customers with answers, guidance and information as required
Prepare customer quotes using the company's quoting process and enter relevant information into Xero
Handle incoming phone calls, answering queries where appropriate and directing calls to the relevant team members
Complete data entry and maintain accurate information within Monday.com
Maintain office supply inventory and ensure the team has what it needs
Provide administrative support to senior team members
Take responsibility for the smooth day-to-day running of the office
Identify opportunities to improve workflows, processes and internal systems
Coordinate office suppliers, vendors, maintenance and general office requirements
About you
Experience in a similar Office Manager, Administration Manager, Operations Coordinator or senior administration role is preferred
Highly organised and detail-oriented




Proactive and able to identify what needs to be done without always being asked
Confident communicating with customers, suppliers and internal team members
Comfortable managing multiple priorities in a busy production environment
Practical, solutions-focused and able to follow things through to completion
Confident using business software and learning new systems
Comfortable working across administration, customer service, accounts and operations
Professional, approachable and reliable
Experience with Xero, Monday.com or similar business management systems will be highly regarded
$80,000 annual gross salary + Superannuation
38 hours per week
Benefits
Annual leave
Sick & carer's leave
A role with genuine responsibility and scope to improve how the business operates
The opportunity to work within the fashion, music merchandise and creative production industries
A hands-on role based in our Marrickville production and office facility
About us
SSPRINT is a Marrickville-based custom merchandise and garment production business specialising in music merchandise, touring merchandise, fashion, streetwear and promotional merchandise. We work with leading fashion and streetwear brands, artists, musicians and promotional companies across Australia, providing a streamlined, individual service from concept through to finished product. Everything is manufactured in-house at our Marrickville warehouse. Our roots are grounded in design, and we're committed to forward-thinking changes in the fashion industry — bringing on-screen ideas to life as tactile, custom garments while keeping ethics and sustainability in mind. We combine our printing expertise with locally sourced garment suppliers and premium screen-printing equipment to deliver high-quality results for our customers.
#J-*****-Ljbffr

📌 Office Manager - Ssprint Screen Printing (New South Wales)
🏢 SSPRINT
📍 New South Wales