Highly organised? Detail obsessed? The person who notices what everyone else misses?
We're looking for a sharp, professional and highly organised
Operations Admin Assistant
to join the Operations team at OneCorp.
Working closely with our
Operations Manager
, you'll provide hands‐on administrative and client support across the business, helping ensure our client journey runs smoothly and our day-to-day operations stay organised.
This is a role for someone who takes pride in being reliable, accurate and one step ahead.
About the role
As an Operations Admin Assistant, you'll play a key role in supporting client administration and the day-to-day operational requirements of the business. You'll be responsible for keeping client administration organised, maintaining accurate information, following up outstanding actions and ensuring nothing falls through the cracks.
Key responsibilities
Providing qualified and responsive support to clients via phone and email
Managing client administration, documentation and file maintenance
Keeping CRM records accurate, complete and up to date
Preparing, sending and following up client documents
Tracking appointments, contracts, deadlines and outstanding actions
Following up clients and keeping them informed throughout their journey
Liaising with external stakeholders including mortgage brokers, solicitors,



financial planners and other professional partners
Supporting the coordination and administration of day-to-day operational processes
Coordinating information between clients, internal teams and external stakeholders
Identifying missing information or outstanding requirements and proactively following them up
About you
Exceptional attention to detail and accuracy
Strong administrative and organisational skills
A professional and confident approach with clients
Strong time management and the ability to manage competing priorities
A proactive mindset and willingness to take ownership
Confidence using Microsoft Office and CRM systems
The ability to learn new systems and processes quickly
A calm, solutions-focused approach when priorities change
Previous experience in an administration, customer service, client services or operations support role is highly regarded
About us
OneCorp helps Australians build long-term wealth through property investment. Our clients trust us to guide them through a significant financial journey, and providing a professional, organised and seamless experience is incredibly important to us. Our Operations team sits at the centre of that experience — making sure communication happens, documentation is accurate, deadlines are met and nothing falls through the cracks.
#J-*****-Ljbffr

📌 Operations Admin Assistant (Melbourne)
🏢 Onecorp Australia
📍 Melbourne