Ability Plus Disability Services – Cheltenham VIC
Join Ability Plus Disability Services and help deliver high‐quality, person‐centred support that empowers people to live with independence, choice and wellbeing.
As a Participant Program Coordinator, you'll manage a caseload of TAC and NDIS participants, coordinating supports from onboarding to offboarding. You'll build robust relationships, monitor wellbeing, ensure services stay within budget, and keep documentation accurate and up to date.
What You'll Do
Develop and review individualised support plans
Liaise with families, guardians, clinicians and external providers
Support and supervise Support Workers
Manage incidents, risks and documentation
Work closely with rostering and operational teams
What You'll Bring
You are a naturally empathetic and organised individual, you can balance providing the best support for our participants and their families with partnering closely and getting to know our support workers.



Ensuring participants and their carers are expertly matched.
You are process driven and have a keen eye for detail, you care about the work you do and don't lose sight of our patient centred values in times of pressure.
Experience in disability, aged care or community services
Strong communication and relationship‐building skills
Knowledge of NDIS/TAC frameworks and SCHADS Award
Ability to manage priorities in a fast‐paced environment
Tech confidence with care management systems
Requirements
NDIS Worker Screening Check
Working with Children Check
Cert IV in Disability/Aged Care/Support Work (preferred)
Driver licence and vehicle access
Why Ability Plus?
Be part of a supportive, values‐driven team committed to choice, respect, partnership, safety and fun.
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📌 Participant Program Coordinator (Hobart)
🏢 Ability Plus Disability Services
📍 Hobart