19 Aug
|
The Colley Hotel
|
Adelaide
19 Aug
The Colley Hotel
Adelaide
The Duty Manager is a pivotal role at The Colley Hotel, a dynamic multi-faceted hospitality venue located in the heart of Glenelg, SA.
The Duty Manager is responsible for ensuring the smooth daily operations of the hotel, with a focus on exceptional customer service and efficient management of the team.
What you'll be doing Overseeing the daily operations of the hotel, including food and beverage services Managing and motivating a team of front-line hospitality staff to deliver outstanding guest experiences Handling guest inquiries and resolving any issues in a timely and professional manner Monitoring inventory and making necessary orders to ensure adequate supplies Liaising with other department heads to coordinate hotel activities and events Assisting with the implementation of new policies and procedures to improve efficiency and guest satisfaction What we're looking for Minimum 2 years of experience in a similar Duty Manager or Assistant Manager role within the hospitality industry Strong leadership and people management skills, with the ability to motivate and develop a team Excellent communication and interpersonal skills, with the ability to interact with guests and staff at all levels Proficient in using hotel management software and point-of-sale systems,
H L system Thorough understanding of hotel operations, including high-quality customer service, food and beverage Demonstrated ability to work under pressure and make quick decisions to resolve issues A passion for the hospitality industry and a commitment to delivering exceptional customer service What we offer The Colley Hotel is committed to providing a positive and rewarding work environment for our employees.
We offer a competitive salary, opportunities for career advancement, and a range of benefits, including: Comprehensive training and development programs Discounted hotel dining options Flexible work arrangements A vibrant, team-oriented, and supportive team culture About us The Colley Hotel is a leading hospitality destination in Glenelg, South Australia, offering a range of dining, and event facilities.
With a strong focus on exceptional customer service and a commitment to sustainable practices, we pride ourselves on creating memorable experiences for our guests.
As a growing business, we are always seeking talented and passionate individuals to join our team and contribute to our continued success.
📌 Duty Manager (Adelaide)
🏢 The Colley Hotel
📍 Adelaide