Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board
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Let's care for tomorrow.
Hourly Rate $*****
Annual Salary $74k plus super + overtime rates/shift loading allowances
Claims Consultant - Home Repairs - Multiple Opportunities
Brisbane | Hybrid Working | Full-time
About the Role
Are you passionate about helping people when they need it most? Join our team as a Claims Consultant - Home Repairs, where you'll play a critical role in supporting customers through the home insurance claims journey—turning challenging situations into positive outcomes.
In this role, you'll manage end-to-end property claims, coordinating repairs and working closely with customers, builders, and suppliers to deliver high-quality, timely outcomes.



If you thrive in a fast-paced environment and enjoy problem-solving with a customer-first mindset, this is the opportunity for you.
What You'll Be Doing
Manage a portfolio of home insurance claims from lodgement through to settlement
Coordinate repair works with builders, trades and suppliers
Provide clear, empathetic communication to customers during what can be a stressful time
Assess claims in line with policy coverage and make informed decisions
Monitor repair progress, ensuring quality, cost and time expectations are met
Collaborate with internal stakeholders, assessors and external partners
Identify risks, resolve issues and deliver outstanding service outcomes
What You'll Bring
Experience in claims, insurance, construction, or property (preferred but not essential)
Strong customer service and communication skills
Ability to manage multiple claims and competing priorities
A proactive, solutions-focused approach
Confidence making decisions and negotiating outcomes
Attention to detail and commitment to quality
What's in it for You?
Be part of a supportive, collaborative team workplace
Hybrid flexibility to support work-life balance
Career development and progression opportunities
Training and support to grow your expertise in insurance and property
The chance to make a real difference in customers' lives every day
Why Join Us?
We're committed to creating a workplace where our people feel valued, supported, and empowered to succeed. You'll be joining a team that genuinely cares—about our customers and each other.
***** | Procurement | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
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📌 Home Claims Administrator (Brisbane)
🏢 Allianz Partners
📍 Brisbane