As a Retail Category Manager, you will be at the helm of retail operations across our client sites driving innovative merchandising solutions, optimizing profitability, and ensuring exceptional customer experiences at newly acquired client sites. This role offers autonomy and the chance to make a real impact in a fast-paced, evolving environment.
Key responsibilities
Lead the creation of eye-catching and effective merchandise displays to elevate the customer experience
Oversee compliance with company policies, procedures, and all relevant regulations
Manage customer inquiries and complaints, ensuring a high level of customer service
Collaborate with regional management to execute company-wide initiatives and promotions
Implement retail standards that reflect local market conditions and ensure pricing accuracy
Ensure timely deliveries and compliance with legislation at all sites
Integrate with in office teams, providing support for pre-start and toolbox meetings
Maintain optimal inventory levels and minimize shrinkage
About you
3-5 years of proven retail management experience, ideally in FMCG at store management level
Strong ability to work autonomously with resilience and resourcefulness




Exceptional business relationship-building skills and the ability to inspire and motivate teams
Excellent verbal and written communication abilities
Demonstrated track record of delivering growth and improving store performance
Analytical thinking with strong problem-solving skills
Up-to-date knowledge of retail industry trends and best practices
Experience with Point of Sale (POS) systems and Microsoft Office Suite
Flexibility to work variable hours, including regular remote site travel
About us
Sodexo, a global leader in food services and facilities management, with over 30 years of excellence in serving the Energy & Resources sector across Australia, is expanding our National Retail portfolio.
Competitive salary and long-term job security with a global organisation
Access to over 100 retail discounts and a range of salary packaging options
Ongoing training and professional development opportunities
Genuine career progression across our Australian operations
A supportive and collaborative team culture where safety comes first
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📌 Category Manager - Retail (Brisbane)
🏢 Sodexo
📍 Brisbane