We are a quality driven, customer focused and well established family owned repair shop seeking a part time Receptionist/Administration Officer.
Your key duties will include but not limited to:
Greeting, informing and on-boarding customers on a daily basis.
Scheduling and confirming customer bookings and answering information requests over the phone and in person (from both customers & insurers).
Supporting, monitoring and communicating with customers to ensure an exceptional experience throughout their repair process.
Basic accounts payable & receivable – including data entry (processing supplier invoices, receipts and generating tax invoices to customers/insurers/suppliers)
General office administration (answering phone calls, filing, photocopying, responding to emails etc)
Collecting payments in person and over the phone.
Ad hoc tasks as required by Management to meet operational goals
Applicants must have:




Strong customer focus with previous experience in a customer facing role
Strong verbal and written communication skills
Organisational skills with the ability to prioritise key tasks
Proficient with technology & computer skills – ability to use Microsoft Outlook, Word, Excel etc
Experience with accounting software Xero would be advantageous but not necessary
Professional manor in person and over the phone
Work well independently and in a team environment
Strong attention to detail
Ability to multi-task within a busy environment
Qualified, reliable and flexible attitude
Self-motivated with the ability to manage time and tasks effectively
Experience within the Automotive industry preferred but not required.
3 days per week. 8am to 4:30pm. Salary to be discussed.
#J-*****-Ljbffr

📌 Receptionist/Administration Officer - Part Time (New South Wales)
🏢 Executive Smash Repairs
📍 New South Wales