Looking for a role that's more than just a job?
This is your chance to support and advocate for workers from Pacific Island nations while they live and work in Australia under the Pacific Australia Labour Mobility Scheme (PALMS).
As a Casual Liaison Officer, you'll play a vital role in ensuring workers feel supported, safe, and connected - both on and off the job.
About the Role This is a hands-on, people-first position where no two days look the same.
You'll be the trusted point of contact for PALMS workers, providing pastoral care and practical support across a range of areas.
This is a casual role, offering flexibility, but it does require availability outside standard business hours to respond to worker needs, arrivals, emergencies, and key support activities.
Because this role is centred on building relationships within the local community and providing timely support to workers when needed, we're looking for someone who is genuinely local to the Mareeba region.
What You'll Be Doing Building strong, supportive relationships with PALMS workers Providing pastoral care including support with: Medical appointments and wellbeing Accommodation and transport Workplace matters and advocacy Community connection (including church attendance) Assisting with arrivals, inductions,



and departures Being available for after-hours support when required Conducting regular check-ins and accommodation inspections Supporting worker wellbeing, safety, and productivity Acting as a key link between workers, MADEC, and host employers Promoting a strong safety culture and supporting WHS processes About You You're someone who genuinely cares about people and thrives in a dynamic, community-focused environment.
You'll bring: Experience working with culturally and linguistically diverse communities Solid local knowledge and community connections Empathy, patience, and a natural ability to build trust Excellent communication and problem-solving skills The ability to work independently and manage competing priorities Confidence using basic computer systems (Word, Excel, email) Requirements Current National Police Check Current driver's licence (essential for transporting workers) Why Join Us?
Be part of a purpose-driven organisation making a real impact Flexible casual role with variety and autonomy Opportunity to work closely with diverse communities Play a key role in supporting worker wellbeing and success At MADEC, we're proud of our inclusive culture and commitment to supporting people from all walks of life.
If you're passionate about helping others and want a role with meaning, we'd love to hear from you.
Apply now and be part of something bigger

📌 Regional Liaison Officer (Queensland)
🏢 Madec Australia
📍 Queensland