Are you an experienced Cruise Consultant who lives and breathes cruising?
If you know your way around the world's leading cruise lines, love matching clients with the perfect itinerary and have a proven ability to turn enquiries into bookings, this could be your next career move.
Join a multi-award-winning, Australian-owned travel company offering high-end clientele, outstanding earning potential, incredible famil opportunities and genuine investment in your career development.
THE COMPANY This highly successful Australian-owned and operated travel company has built an enviable reputation for delivering exceptional travel experiences and outstanding customer service.
With a strong focus on cruise and premium travel, you'll be joining an established team of passionate travel professionals from their stunning Brisbane CBD office .
And there's plenty to be proud of — the company has been named in The Australian's Top 10 Places to Work in Australia!
This is an organisation that genuinely invests in its people through training, development, travel opportunities and an impressive range of employee benefits.
THE ROLE As a Cruise Travel Consultant , you'll work with high-end clients looking to book memorable cruise holidays throughout Australia and around the world.
You'll manage enquiries via phone and email only – there are no walk-in clients , allowing you to focus on building relationships, providing expert recommendations and converting enquiries into bookings.
Manage a range of domestic and international cruise enquiries Consult with clients to understand their individual travel needs, preferences and budgets Recommend cruise lines, ships,



itineraries and travel products best suited to each client Create and book memorable cruise holidays Manage client enquiries efficiently and ensuring requests are actioned within required SLAs Provide expert advice across cruise products and destinations Maximise sales opportunities while maintaining a consultative approach Build strong relationships with clients to encourage repeat and referral business Deliver exceptional customer service throughout the booking journey Manage booking amendments, documentation and other travel requirements Work towards individual and team sales and service KPIs WHAT'S ON OFFER This company understands that great consultants should be rewarded — and the benefits go well beyond your salary.
Starting salary of $65,000 + Super Unlimited bonus potential – giving high performers the opportunity to significantly increase their earnings 5 days of dedicated famil leave every year – in addition to your standard four weeks annual leave Annual famil budget to help you experience the products and destinations you sell Comprehensive initial training plus ongoing learning and professional development The opportunity to work with an established portfolio of high-end clients A stunning Brisbane CBD office in a convenient central location Flexible roster No walk-in clients – all enquiries are handled via phone and email Join a multi-award-winning Australian company recognised as one of the country's leading workplaces Potential hybrid working arrangement following six months in the role.
The first six months are office-based five days per week; eligible employees may then be considered for up to two work-from-home days per week, subject to performance and KPIs.




THE MUST HAVES We're looking for an experienced travel professional who already has a strong background in cruise sales and consulting .
✔️ Previous experience as a Cruise Travel Consultant or strong cruise-focused travel consulting experience ✔️ Excellent knowledge and genuine enthusiasm for cruise products, cruise lines and itineraries ✔️ A proven track record of achieving or exceeding travel sales targets ✔️ GDS qualifications and/or strong GDS experience ✔️ Excellent telephone manner and the confidence to build rapport with clients remotely ✔️ Strong sales, communication and interpersonal skills ✔️ Exceptional customer service and relationship-building ability ✔️ Excellent organisation and time-management skills ✔️ The ability to prioritise multiple enquiries and meet required service deadlines ✔️ A proactive, positive and results-driven approach ✔️ A genuine passion for cruising and creating exceptional travel experiences If cruising is your specialty and you're looking for a role where your knowledge, sales ability and passion for travel will be recognised and rewarded, this prospect ticks all the boxes.
Enjoy unlimited bonus potential, dedicated famil leave, an annual famil budget, high-end clients and outstanding training and development while joining one of Australia's recognised top workplaces.
Want to know more?
APPLY NOW or reach out to our Travel Division for a confidential chat.
Email ******************************** or call our offices: NSW/ACT: ************ VIC/SA/WA/TAS: ************ QLD/NT: ************ For more great jobs check out ************************* or follow us: *********************************************************************> Another fantastic career opportunity with AA Appointments - Travel Hospitality Recruitment Specialists.
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📌 Cruise Travel Consultant | Brisbane (Queensland)
🏢 Aa Appointments
📍 Queensland