An established multi-franchise automotive dealership is seeking an experienced Service Manager to take responsibility for a substantial and busy aftersales operation.
This is a genuine leadership role with responsibility across workshop performance, customer experience, profitability, people development and the day-to-day effectiveness of the service department.
You will lead a sizeable technical and customer-facing team while working closely with other departments across the dealership.
The operation already has solid throughput and established processes.
The next Service Manager will be expected to build on that foundation while bringing a collaborative leadership style and a willingness to explore smarter ways of working.
A key focus will be improving coordination across the business, particularly supporting the growth of the used vehicle operation through efficient reconditioning workflows and capacity planning.
The dealership is also looking for a leader who is comfortable embracing contemporary technology.
You do not need to be a technology specialist, but you should be open-minded about practical automation, AI and other tools capable of improving dealership efficiency and customer outcomes.




People development will be equally important.
The successful person will build capability within the department, identify future leaders and establish stronger succession depth so the operation is well supported when senior team members are unavailable.
You will ideally bring proven automotive dealership service management experience, strong commercial awareness and the ability to balance financial results with customer satisfaction and positive working relationships.
Experience leading a sizeable workshop or complex service operation will be highly regarded.
An attractive remuneration package will be negotiated with the successful candidate, with the employer prepared to consider the experience and capability of each applicant.
If you are an established Service Manager looking for genuine operational responsibility and the chance to influence how a substantial department develops, we would like to hear from you.
For further information, please contact Chris Fowler on ************ quoting job number AC**** .
Resumes, questions and expressions of interest can be forwarded by email to ******.

📌 Service Manager (Ac8251) (Townsville)
🏢 Autorecruit
📍 Townsville