Who we are?
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world.
That's
why
we're
on a mission to increase access to higher education, so learners from all
walks of life
can chase their dreams.
What's
the job?
The Library Student Assistant
s
will work closely with Library staff to support students in accessing and using Library services, particularly digital collections, online tools, and self-service resources. They will provide front-line customer service across physical and online Library spaces, including assisting students with simple enquiries and referring more complex questions to the
appropriate Library
staff.
Th
ese
role
s
align with Torrens University Australia's Strategic Plan and the Library's Tiered Service Model, supporting the delivery of accessible, responsive, and engaging services that build students' academic, digital, and information literacies.
The work hours of the Library Student Assistant
s
will vary based on service demand across the study period (e.g. Trimester) and the operational budget, as well as the specific campus needs.
Please
click here to review the job description
.
We are seeking Library Student Assistants to work casually at
the
Flinders
Street Campus
.
A small pool of
candidates will be appointed at
this
location to fulfil
service demands on a rostered basis.
Full paid training provided.
Accountabilities:
Assisting
students
and staff
with accessing the
library
website, catalogue,



subject readings,
LibGuides
, and other digital resources.
Providing simple, front-line support for queries about using the digital library and self-service tools.
Supporting students
and staff
in navigating the digital library through online help channels such as FAQs,
LibChat
, and instructional videos.
Promoting Library services and resources through orientation, activations, and student engagement activities.
Referring more complex or specialised enquiries (e.g. in-depth research support, copyright, or academic integrity issues) to Librarians or other relevant staff.
Maintaining
accurate
records of service interactions where
.
We Are Looking For:
A current
TUA
student
or
recent TUA
graduate
who has completed their
degree in the last 12 months
Strong communication
skills and confidence in engaging with a diverse student cohort.
Ability to work independently and as part of a team.
Strong organisational and time management skills.
Digital competence and confidence in using online systems and tools.
Problem-solving skills, with the ability to
identify
when referral is
.
Why join us?
Bold,
modern
and agile,
we're
Australia's fastest-growing university, going from 164 students in **** to 40,000+ alumni across 115+ countries and ****+ staff today. In ****,



Australian Financial Review named us one of the country's most innovative companies. As we continue to
establish
ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people,
you'll
find endless opportunities for professional development and career progression.
We are proud to be an equal chance employer and committed to creating an inclusive workplace. We do not discriminate
on the basis of
race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact
******
for confidential support to ensure
an equitable
, barrier free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process.
We are a 202
6
Circle Back Initiative Employer and commit to respond to every applicant.
To learn more about what makes Torrens University Australia
a great place
to work, visit

.
We'd love to hear from you.
Applications close:
8th March
To apply for the role,
submit
an up-to-date
resume
as well as a
brief cover letter
that addresses the
selection criteria
and potential availability for a
work roster
.
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at
******

📌 Student Library Assistant (Melbourne)
🏢 Torrens University Australia Employees, Location, Alumni
📍 Melbourne