Highly profitable, market leading business
Open to contract or permanent
4 days a week in the office
The Company
Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. Renowned for innovation and digital transformation, the business is investing heavily in technology to support growth and operational excellence. You'll join a progressive environment that values collaboration, leadership, and delivering impactful technology solutions.
The Role
We are seeking an experienced ServiceNow Developer to take ownership of the configuration, enhancement, and ongoing support of an enterprise ServiceNow platform across ITSM and CSM modules.
This role covers the full platform lifecycle, including administration, development, integrations, reporting, environment management, and release coordination across development, test, and production environments.
Key responsibilities include:
Administer and maintain the ServiceNow platform including users, roles, ACLs, and governance controls
Configure and enhance ITSM and CSM modules including Incident, Problem, Change, Service Catalogue, Knowledge, and Case Management
Design and build solutions using Flow Designer, business rules, client scripts, Script Includes, and UI policies
Develop and maintain REST and SOAP integrations with internal and external systems
Create dashboards, reports, and performance analytics to support operational and executive decision-making
Manage platform environments, upgrades, releases,



and patches following structured change processes
Your Profile
5+ years' experience administering and developing within the ServiceNow platform in an enterprise setting
Strong hands-on experience across ITSM and CSM modules
Deep knowledge of Flow Designer, business rules, client scripts, and script Includes
Experience managing roles, ACLs, and platform governance controls
Proven experience supporting multi-environment release management and structured change processes
Experience building REST/SOAP integrations and working with enterprise systems
Ability to develop dashboards, reports, and performance analytics
Excellent stakeholder communication and engagement skills
Apply Today
Please send your resume by clicking on the apply button or email Sam Rothery on ******
Learn more about our Melbourne recruitment services:
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📌 Senior Servicenow Developer (Melbourne)
🏢 Robert Half
📍 Melbourne