At
Ambius,
interior landscaping is about far more than plants. We create inspiring environments that enhance wellbeing, lift productivity, and help people thrive at work. As the premier creator of ambience for businesses, our work transforms everyday spaces into vibrant, living environments.
Our Ambius team brings to life the stunning plant displays you see in hotel lobbies, shopping centres, offices, and restaurants from lush green walls to beautifully curated plant designs. We partner with organisations of all sizes to deliver interior and exterior landscaping solutions that positively impact people through the proven health benefits of plants.
Due to
continued growth and expansio
n, we are excited to welcome an additional
Service Planner
to our dynamic
Sydney
-based team in a
permanent, full-time role.
This is a fast-paced, hands-on opportunity where you will play a vital role in keeping our operations running smoothly. As a Service Planner, you'll be at the heart of the business coordinating field teams, optimising schedules, supporting customer outcomes and ensuring service excellence is delivered every day.
What you'll be responsible for:
Planning, organising, and scheduling regular field service activities across the Ambius team
Ensuring all Service Technician visits are scheduled within agreed timeframes and reporting variances to your Line Manager
Coordinating installations and jobs to meet divisional expectations and deadlines
Responding to customer service enquiries and complaints,



arranging non-routine service calls where required
Managing all service-related administration, documentation, and routing for entry into the Branch Contracts Computer System
Ensuring technician daily routines and service activities are accurately recorded
Producing operational and performance reports, including service status, job progress, technician productivity, customer history, and retention
Maintaining reporting spreadsheets within required timeframes
What we're looking for:
Excellent phone manner and customer focus
Strong written and verbal communication skills
Confident computer skills and attention to detail
Ability to provide clear instructions and coordinate multiple priorities
Strong collaboration and teamwork skills
Excellent time management and organisational capability
Previous experience in a similar role or within a rapid-paced office environment
Why join Ambius?
You'll be part of a
supportive, energetic, and collaborative team
within a growing organisation that values initiative, development, and contribution. Every day brings variety, responsibility, and the opportunity to make a real impact.
As part of the recruitment process, successful candidates will be required to complete pre-employment medical and reference checks.
If you're looking for a role where
no two days are the same,
and you enjoy being at the centre of a busy, high-performing team —
we'd love to hear from you. Apply now!

📌 Service Planner - Ambius (Sydney)
🏢 Rentokil Initial
📍 Sydney