We're on the lookout for an experienced
Outbound Team Leader
to oversee and optimise the productive and accurate distribution of orders across our online and retail channel.
Reporting to the Outbound Manager, you'll play a key role in driving team performance, improving processes, and delivering outstanding customer service.
KEY RESPONSIBILITIES
Lead
,
coach
, and
support
a team across picking, packing, issues and replenishment.
Coordinate
daily operational tasks to ensure KPIs and service levels are exceeded.
Ensure
timely dispatch
of all online orders via appropriate carriers.
Manage
and respond to customer and retail order-related queries within 48 hours.
Monitor
outbound packaging inventory to maintain optimal supply levels.
Review
and enhance SOPs quarterly to drive performance and compliance.
Minimise
order cuts, oversells, and inventory issues.
Provide
training
, ongoing
coaching
, and regular
performance feedback
to your team.
Conduct
daily toolbox meetings and regular 1:1s to foster safety, engagement, and productivity.
Support
special projects and initiatives as required by management.
WHAT YOU BRING
2+ years of leadership experience in a warehouse, distribution, or logistics environment




Strong communication skills—both written and verbal
Excellent organisational and time management abilities
High attention to detail and accuracy
A natural motivator who thrives on team development and operational excellence
WHAT CULTURE KINGS OFFER YOU
Constant never-ending career growth and progression in both professional and personal aspects
Open free-flowing communication where ideas are heard, low red tape and proactive resourceful culture that acts
Breakfast and snack bar - sausage sizzle Fridays!
Structuring your hours each week so that you get to finish early on Fridays
A fantastic and resourceful Employee Assistance Program
APPLY NOW!
There has never been a more exciting time to join Culture Kings as we expand, innovate, and continue to be the most sought-after streetwear retailer on the market! If this is the opportunity you've been waiting for, we want to hear from you. Please apply now with your CV outlining your experience and why you believe you are the right fit for the role.
Culture Kings Inc. is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

📌 Distribution Centre Team Leader (Queensland)
🏢 Culture Kings
📍 Queensland