The Enterprise Project Manager will lead both large-scale strategic programs and smaller tactical initiatives involving CRM optimization, data platforms, and enterprise applications at TMGM. This role is covering both project management (end-to-end lifecycle delivery) and change management & process optimization, ensuring that projects are executed securely, compliantly, and with full business adoption.
Key Responsibilities
Project Management
Project Initiation & Scoping
Define project charters, objectives, and success criteria in alignment with TMGM's business and compliance strategy.
Assess project feasibility, budget, and resources.
Identify stakeholders across operations, marketing, IT, security, and compliance.
Planning & Governance
Develop detailed project plans with scope, deliverables, timelines, and KPIs.
Set up governance frameworks, steering committees, and reporting structures.
Define and manage budgets, vendor contracts, and resourcing models.
Establish data and security compliance checkpoints in project plans.
Execution & Coordination
Lead cross-functional teams across CRM, data engineering, marketing, and security.
Manage integrations between CRM, trading platforms (MT4/MT5), and internal apps.
Ensure that operational, marketing, and customer data workflows are delivered securely.
Track deliverables to ensure adherence to scope, time, and quality.
Monitoring & Risk Management
Proactively identify risks, dependencies, and bottlenecks; implement mitigation strategies.
Maintain project dashboards and executive reporting for real-time visibility.
Monitor vendor performance and ensure SLA compliance.
Oversee testing and quality assurance processes for system rollouts.
Closure & Handover
Ensure formal project closure, documentation, and knowledge transfer.




Conduct post-implementation reviews to capture lessons learned.
Validate that business, data, and security objectives were fully met.
Change Management & Process Optimization
Change Management
Design and implement change management strategies to support adoption of new systems/processes.
Lead communication, stakeholder engagement, and training plans.
Measure adoption and usage of new systems, adjusting strategies where needed.
Process Optimization
Identify gaps and inefficiencies in CRM, marketing data, and customer data workflows.
Drive automation and standardization initiatives to enhance efficiency.
Promote best practices in Agile delivery and hybrid enterprise frameworks.
Bachelor's or Master's degree in Business, IT, or related field.
6–8 years of experience managing both large-scale transformation programs and smaller tactical projects.
Proven track record in CRM, customer/marketing data, and enterprise platform projects.
Knowledge of data governance, privacy regulations (GDPR, ASIC, APRA CPS 234), and security frameworks.
Strong skills in project management methodologies (Waterfall, Agile, Hybrid).
PMP / PRINCE2 certification required; Prosci or equivalent Change Management certification preferred.
Preferred Skills
FinTech or financial services project experience (e.g., trading systems MT4/MT5).
Familiarity with cloud platforms and enterprise architecture (AWS, GCP, Azure).
Solid cross-border and multicultural team management skills.
Hybrid working arrangement - 1-2 Days WFH
Opportunities for enriching career growth, including exposure to regional contexts
Complimentary snacks and beverages available in the office pantry
Healthcare coverage (medical, dental, optical), gym benefits
Flexibility in smart casual dress code
Young, vibrant and open work culture

📌 Senior Project Manager | Mandarin Speaking (Sydney)
🏢 Lifebyte Systems
📍 Sydney