Love golf and creating great experiences for members and guests?
Join the team at RACV Cape Schanck Resort, located on the stunning Mornington Peninsula.
We're looking for a hands-on Golf & Sports Team Leader to support the day-to-day operation of our Golf Shop and help deliver exceptional service to members, guests and visitors.
This is a fantastic opportunity for someone with experience in golf operations, retail, hospitality or customer service who enjoys working with people and is looking to further develop their skills in a supportive resort environment.
About the Role
Reporting to the Golf Operations Manager, you'll assist with the daily operation of the Golf Shop, support team members, coordinate bookings and competitions, help deliver golf events, and ensure a welcoming experience for all guests.
Key responsibilities include:
Supporting the day-to-day operation of the Golf Shop
Delivering exceptional member and guest service
Assisting with bookings, competitions and golf events
Leading and supporting team members during daily operations
Maintaining retail presentation, merchandising and stock control
Managing cash handling and equipment hire processes
Promoting golf, leisure and resort experiences
Working collaboratively with other resort departments
About You
You'll bring:
Experience in a golf, retail, hospitality or customer service setting
Previous experience supporting or supervising team members
Strong working knowledge of MiClub
Excellent customer service and communication skills
Sound retail, merchandising and stock management experience
A positive, professional and team-focused approach
Essential Requirements
Availability to work a 38-hour week, including weekends
Current RSA Certificate
Current Victorian Driver Licence




Flexibility to work across a 7-day operation
Why Join RACV?
Work in a stunning coastal location on the Mornington Peninsula
Discounts across RACV resorts, accommodation, dining and experiences
Career development opportunities within a trusted Victorian brand
Supportive and collaborative team environment
Combine your passion for golf with a rewarding hospitality career
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Golf Shop Assistant and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Apply now and join the team at RACV Cape Schanck Resort!
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📌 Golf & Sports Team Leader (Melbourne)
🏢 RACV
📍 Melbourne