About the role
Open Sky Disability Services is seeking an experienced NDIS Rostering Officer to join our team on a full-time basis.
This role involves managing participant and support worker rosters within a disability support provider workplace, requiring hands-on experience with NDIS rostering and understanding of the challenges of managing a busy support workforce.
Key responsibilities
Develop and maintain participant and support worker rosters
Manage SIL and community support rosters, including sleepovers and active nights
Fill vacant shifts and respond promptly to cancellations and staff unavailability
Match support workers appropriately with participants based on needs, skills, compatibility and availability
Maintain continuity of support and minimise unnecessary changes to regular staff
Monitor roster gaps, overtime and potential staffing issues before they become problems
Communicate roster changes clearly with support workers and relevant internal teams
Maintain accurate information within the rostering system
Work closely with Client Care,
Team Leaders and management
Assist with forward workforce planning and identify upcoming staffing requirements
About you
Previous NDIS/disability sector rostering experience
Strong understanding of 24/7 and SIL rostering
Experience managing a large pool of support workers
Excellent organisational and problem-solving skills
Ability to manage multiple roster changes and competing priorities
Strong attention to detail
Confident communication with support workers and management
Ability to remain organised and make sound decisions in a fast-paced environment
Good computer skills and experience using rostering/workforce management software
Understanding of relevant SCHADS Award rostering requirements, including minimum engagements, breaks, sleepovers and overtime
About us
Open Sky Disability Services is a disability support provider operating in the NDIS sector.
📌 Ndis Rostering (Western Australia)
🏢 Open Sky Disability Services
📍 Western Australia
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