Casa Nova is looking for an enthusiastic and reliable
Front of House Team Leader
to join our team.
This is an excellent opportunity for a senior waitstaff member, supervisor or experienced hospitality professional who enjoys leading a team, delivering exceptional guest experiences and helping busy restaurant services run smoothly.
We are open to both
part-time and full-time applicants
.
We are looking for someone who is confident on the floor, positive with customers and capable of taking responsibility during service.
About the role
As a Team Leader, you will help lead daily front-of-house operations and support the team to deliver consistent service standards.
Your responsibilities will include:
Leading and supporting the front-of-house team during service.
Welcoming guests and ensuring a friendly, professional dining experience.
Allocating sections, coordinating staff and keeping service organised.
Training and coaching team members on service standards and procedures.
Handling customer feedback and resolving issues calmly and professionally.
Supporting opening, closing, cash-handling and daily operational procedures.
Communicating effectively with the kitchen, management and wider team.
Maintaining food safety, cleanliness, presentation and workplace safety standards.
About you




The successful candidate will have:
Previous experience in a restaurant, café, bar or hospitality environment.
Supervisory, team leader or senior waitstaff experience.
Strong communication and people-management skills.
A positive attitude and the ability to remain calm during busy periods.
Excellent customer service and problem-solving skills.
Good attention to detail and a professional presentation.
Availability to work evenings, weekends and public holidays.
The legal right to work in Australia.
A current
RSA certificate
is required .
Experience with Italian dining, reservations systems, POS systems, events or multi-site restaurant operations will be highly regarded.
What Casa Nova offers
Part-time or full-time employment.
Competitive pay based on experience and applicable award requirements.
Consistent shifts and the opportunity for additional hours.
Supportive management and a friendly team environment.
Training and development opportunities.
The prospect to grow into a senior supervisor or assistant manager role.
The opportunity to work with an established and growing hospitality group.
Pay: $***** – $***** per hour
Benefits:
Employee discount
Free drinks
Free food
Work Location: In person

📌 Front Of House Team Leader – Part-Time / Full-Time (New South Wales)
🏢 Casa Nova Toronto
📍 New South Wales