About the role
As Practice Manager, you'll play a key role in supporting both our team and the day-to-day running of the hospital.
You'll work closely with the practice owner and senior clinical team to help keep things running smoothly, support our people and ensure we continue to provide an exceptional standard of veterinary care and client service.
Key responsibilities
Leading and supporting our veterinary, nursing and reception teams
Supporting staff development, performance and day-to-day team management
Coordinating rostering and workforce planning
Helping maintain a consistently high standard of client care and service
Liaising with clients and helping resolve concerns or complaints in a professional and compassionate way
Overseeing the smooth day-to-day running of the hospital
Helping improve systems, policies and workflows
Supporting workplace health and safety and practice compliance
Managing purchasing and helping maintain operational efficiency
Working collaboratively with suppliers and external service providers
Coordinating equipment, facilities and maintenance requirements
About you
Previous experience in practice management, operations management or a comparable senior leadership role preferred.
Strong people-management and communication skills
The confidence to manage difficult conversations when required
Excellent organisational and time-management skills
Strong attention to detail
The ability to prioritise and manage multiple competing demands
A kind, supportive approach with the ability to find practical solutions
An understanding of HR, rostering and workplace processes




The ability to work independently while remaining part of a collaborative leadership team
Experience within the veterinary or healthcare industry would also be highly regarded, but exceptional management experience from another service-based industry will be considered.
Experience with RX Works preferred
Most importantly, we want someone who genuinely enjoys building great teams, improving systems and creating a workplace where people can perform at their best.
What we offer
This is a senior management position designed around a 30-hour working week.
$53 per hour + super - Equivalent to approximately $104,700 FTE
30 hours per week, with flexibility around how those hours are structured
Up-to-date, newly renovated veterinary hospital with a purpose-built fit-out
A senior role with genuine autonomy and influence
Work directly with and be supported by the practice owner
The opportunity to make meaningful changes rather than simply maintain existing systems
A well-established veterinary hospital with an experienced team
Variety and genuine responsibility
The opportunity to help shape the future direction of the practice
We care deeply about the standard of veterinary medicine we provide, but we also understand that an outstanding hospital requires an outstanding team and strong leadership behind it.
If you are an experienced manager, or an experienced senior veterinary nurse ready to step into a management role, who likes taking ownership, developing people, and creating an environment focused on exceptional patient care, we would love to hear from you.
Please apply with your CV and a brief cover letter telling us about yourself, your management experience and why this role appeals to you.
at
••••@melvet.com.au

📌 Veterinary Practice Manager (Perth)
🏢 Melville Animal Hospital
📍 Perth