Administration & Accounts Officer
Join a Local Team That Gets Things Done
PestX Pest Control and Carpet Cleaning is growing, and we're looking for a switched-on
Administration & Accounts Officer
to join our Rockhampton team.
This is not a quiet back-office admin role.
You'll be at the centre of a busy service business — speaking with customers, booking jobs, coordinating technicians, managing emails, following up accounts and helping keep the day running smoothly.
If you're organised, confident on the phone, excellent with written communication and genuinely care about getting the details right,
we want to hear from you.
What You'll Be Doing
Your day will include:
Answering inbound customer calls with confidence and professionalism
Booking jobs and coordinating technician schedules
Responding to customer enquiries and following up leads
Communicating with homeowners, real estates, builders and commercial clients
Preparing reports, documentation and customer correspondence
Following up outstanding accounts
Supporting general accounts administration
Updating customer and job information accurately
Working within established systems and processes
Supporting our technicians and wider PestX team
Attention to detail is critical.
Pest control involves important documentation, reporting and compliance requirements.
We need someone who understands that the little details matter.
What We're Looking For
You must have:
Previous administration experience
Excellent written English, grammar and spelling
A confident and skilled phone manner
Strong customer service skills
Excellent attention to detail
Strong organisational and time-management skills
Confidence using computers and learning new systems
Ability to manage multiple priorities
A calm approach when things get busy




Skilled presentation and communication
Ability to follow systems and processes consistently
Highly Regarded
Experience with any of the following will be an advantage:
ServiceM8
Xero
Trade or service-based businesses
Scheduling field technicians
Accounts administration
Real estate or property management clients
Customer follow-up and sales support
The Person We're Looking For
Qualifications are great, but
attitude, communication and attention to detail matter just as much to us.
You'll suit PestX if you're the person who:
Notices when something doesn't look right
Takes ownership instead of waiting to be asked
Enjoys helping customers
Can have several things happening at once without losing track
Communicates clearly with customers and teammates
Takes pride in producing accurate work
Likes being part of a busy, supportive team
Why PestX?
PestX is a growing Central Queensland pest management company with a strong reputation across residential, commercial, real estate and construction services.
We're
local, qualified and ambitious
— without the corporate environment.
You'll receive:
$65,000–$72,000 + Super
, depending on experience
Stable, full-time employment
Supportive leadership and a great team setting
Established systems and processes
Training and support
Variety in your day
Opportunities to develop as PestX continues to grow
The chance to become an important part of a successful local business
Ready to Join PestX?
We'd love to hear from you.
Please send:
Your current resume
A short cover letter telling us why you'd be a great fit for PestX
A brief summary of your administration and customer service experience
If you're organised, great with people and have an exceptional eye for detail, apply today and come grow with PestX.

📌 Administration Assistant (Rockhampton)
🏢 PestX
📍 Rockhampton