About the role
You will work closely with clients to provide practical, person-centred Support Coordination while also working alongside the Plan Management function to ensure supports are appropriately claimed, recorded and managed against participant plans.
Key responsibilities
Providing Support Coordination to a small caseload of NDIS participants
Maintaining regular phone, email and in-person contact with clients
Helping participants understand and use their NDIS plans effectively
Connecting participants with appropriate services and providers
Coordinating supports and communicating with families, providers and other stakeholders
Monitoring participant funding and identifying potential issues early
Working closely with Plan Management to ensure services are appropriately coded and claimed against participant funding
Understanding NDIS support categories, line items and relevant claiming processes
Maintaining accurate client records and case notes
Supporting participants with plan implementation, service agreements and provider coordination
About you
Previous experience working in Support Coordination




A strong understanding of NDIS processes and participant plans
Good knowledge of NDIS support categories, line items and support item codes used for claiming/reimbursement
An understanding of how participant funding is allocated and monitored
Experience communicating with participants, families, providers and other professionals
Excellent organisational and time-management skills
Solid written and verbal communication
Confidence working autonomously from home
Good computer and administration skills
A professional, practical and solutions-focused approach
About us
Curate Care is a small, family-based NDIS business that genuinely values people, relationships and quality outcomes for clients.
We are deliberately keeping our business small, personal and relationship-focused.
We offer flexible hybrid working arrangements, work-from-home flexibility, a small supportive family-business environment, a manageable caseload, and the opportunity to contribute ideas and help shape how we grow.

📌 Hybrid Support Coordinator/Plan Manager (Perth)
🏢 Curate Care
📍 Perth