Your Role In Our Future
Operations Director Haematology, Medical Oncology & Palliative Care

- Full time, ongoing position available - 80 hours per fortnight (with an accrued day off per month).
- Up to $170,000.00 - $197,000.00 per annum + salary packaging + super + 5 weeks annual leave.
- Melbourne location with flexible, hybrid working.

About Peter Mac

The Peter MacCallum Cancer Centre (Peter Mac) is a world-leading cancer research and treatment centre and Australia's leading public health service dedicated to caring for people affected by cancer. Established in 1949, Peter Mac provides treatment and care for about 50,000 people each year across its Melbourne campus and five additional campuses. Our talented people are committed to breaking new ground and saving lives through compassion, excellence and innovation.

About the team

The Haematology, Medical Oncology and Integrative Palliative Care portfolio delivers complex, specialised cancer services across inpatient and ambulatory settings. The portfolio includes Clinical Haematology, Multi-stay Ward 5A, Ambulatory Cell Therapies, Apheresis, 1E, Cryopreservation, FACT, Medical Oncology Ward 3A and Integrative Palliative Care Ward 1A. You will work in partnership with Medical Directors, the Deputy Director of Nursing, clinical leaders and multidisciplinary teams to deliver safe, high-quality, patient-centred care.

About the role

Reporting to the Chief Operating Officer, the Operations Director is accountable for the operational performance and delivery of care across Haematology, Medical Oncology and Palliative Care. The role leads service quality, patient access and flow, workforce planning, financial performance, business planning, contracts and continuous improvement, while supporting a solid customer service culture and the strategic development of these specialised services.

A regular day will see you:

- Leading service performance against clinical, access, workforce and financial targets and translating data into practical improvement actions.
- Partnering with Medical Directors and nursing leaders to optimise models of care, patient pathways, access, flow and discharge processes.
- Managing budgets, business plans, capital priorities, contracts and revenue opportunities across the portfolio.
- Leading quality, safety, accreditation, workforce and change initiatives in collaboration with operational and corporate partners.

About you

You are an experienced health service leader who combines commercial and operational acumen with a strong commitment to compassionate, evidence-based cancer care. You can lead through complexity, build trusted relationships and turn strategic objectives into measurable improvements.

You'll bring with you:

- Senior operational leadership experience in a healthcare environment.
- Comprehensive understanding of complex hospital systems and clinical and financial performance indicators.
- Health degree qualification and postgraduate qualification in management, health/business administration or equivalent, or a commitment to obtaining one.
- Demonstrated success delivering clinical,



access and financial targets while leading high-performing teams.
- Excellent people leadership, communication, stakeholder engagement and change-management capability.
- Knowledge of cancer services, accreditation requirements, including ACHS, FACT and NATA, and relevant supply-chain processes.

Our benefits

- Up to $11,660 in salary packaging to increase your take-home pay.
- Discounted health insurance and eye care.
- A comprehensive health and wellbeing program.
- Public transport options at our doorstep and end-of-journey facilities for cyclists.
- Onsite eateries and coffee shops and inviting rooftop garden spaces.
- Pathways for professional development and new career opportunities.
- Five weeks annual leave, 17.5% leave loading, monthly ADOs and purchased leave options.
- Flexible, hybrid working arrangements.

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome applications from people who identify as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age.

Join us!

If you feel this role is right for you, we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check and may require a valid Working with Children Check. Many staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza and other diseases.

Should you need assistance or require adjustments or accommodations to participate fully in the application or interview process, please contact the person listed below. We acknowledge that not all applicants will meet every criterion and will, wherever possible, consider applications where relevant experience can apply.

For a confidential discussion about this role, please contact Lisa Shaw-Stuart, Acting Chief Operating Officer.

Hiring Manager: Lisa Shaw-Stuart

Contact Number: 03 855 98651
Email: [email protected]

Application closing date: 11:59pm Thursday 3 September 2026.

Position Summary

The Operations Director Haematology, Medical Oncology, and Palliative Care is responsible for the performance and operational delivery of care at Peter Mac across the Haematology, Medical Oncology, and Palliative Care Services in partnership with the Medical Directors of each service, and the Deputy Director of Nursing for inpatients. This portfolio includes:

- Clinical Haematology

- Multi-stay - Ward 5A
- Ambulatory Cell Therapies - Same Day (Apheresis and 1E)
- Cryopreservation
- FACT
- Medical Oncology

- Multi-stay ward - 3A
- Integrative Palliative Care





- Multi-stay - Ward 1A

The Operations Director will lead the delivery of safe high quality clinical services, efficient patient access and flow, budget development and financial performance, quality and business planning, contractual, and administrative functions of the Division.

Importantly the position will have key responsibility for delivering operational, quality, workforce and financial performance targets across the Division.

Enterprise Agreement

Health and Allied Services, Managers and Adminstrative Workers Enterprise Agreement 2025-27

Classification or Salary Range

HS8

Immunisation Risk Category

Category B: Position unlikely to have contact with blood or other body fluid

Key Relationships

Internal

- Operations Directors
- Executive Directors
- Heads of Unit
- Clinical Directors
- Managers
- Clinical Staff
- Administrative and Support Staff
- HealthCare Partnership Manager
- Cell Therapies

External
- Department of Health, Victoria
- Patients, families and carers
- Health Care providers
- Other contractual partners
- Precinct and Parkville Local Health Service Network (LHSN) partners
- Primary Healthcare Network (PHN)
- Precinct and West Metro Health Service Partnership (WMHSP) partners
- Industrial organisations
- Precinct Partners
- Suppliers

Education

Skills

Essential requirements

- Previous operational experience leading Healthcare at a senior level.
- Comprehensive understanding of complex hospital systems, including clinical and financial performance indicators.
- Health Degree Qualification
- Post graduate qualifications in management or health/business administration or equivalent (or working towards).
- Proven ability to lead within a health care environment.
- Track record of high performance in delivering against clinical, access and financial targets.
- Excellent people management skills.
- Ability to communicate with all levels of the organisation.
- Proven ability to implement change within a complex environment.
- Demonstrated capability to lead a strong customer service culture.
- Commitment to Peter Mac values: excellence, innovation, compassion.
- Excellent computer literacy.
- Knowledge of various cancer services
- Knowledge of various accreditation processes: ACHS, FACT, NATA and supply chains

For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

- Peter Mac offer a range of advantages which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, adaptable work practices and policies and financial benefits such as salary packaging.
- We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

📌 Operations Director - Haematology, Medical Oncology & Palliative Care (Melbourne)
🏢 Peter MacCallum Cancer Centre
📍 Melbourne