Stepping Stones Therapy Services – Bunbury, WA Part‑time | Flexible/School hours

About the Role

We’re looking for an organised and reliable Administration Officer who enjoys processing information, supporting a busy team and keeping things running smoothly. This part‑time role offers flexible, school‑friendly hours and a warm, supportive workplace where your accuracy and organisation will shine.

You’ll handle day‑to‑day invoicing tasks, assist families and team members with simple queries, and help keep our administrative processes clear and efficient.

About Us

Stepping Stones Therapy Services is a vibrant allied health private practice providing Speech Pathology, Occupational Therapy and Psychology services to children and young people. We specialise in supporting neurodivergent children and those with disabilities, offering family‑centred, neuroaffirming care that helps children thrive across home, school and community environments.

Our team is warm, team-oriented and deeply committed to making therapy accessible, meaningful and empowering for every family we support.

We are now seeking a detail‑focused, organised and proactive Invoicing Officer to join our Bunbury team. This role is ideal for someone who enjoys accuracy, structure and problem‑solving, and who brings professionalism, reliability and exceptional attention to detail to their work.

Who we’re looking for

You’re someone who:

thrives in a busy, dynamic environment
is naturally organised, methodical and confident working with numbers
has strong attention to detail and enjoys getting things right the first time
communicates with clarity, professionalism and warmth
can anticipate what needs to be done and take initiative
enjoys supporting therapists and families by ensuring billing is smooth, accurate and timely

is reliable, trustworthy and able to maintain confidentiality at all times





You bring accuracy, accountability and a commitment to providing exceptional service across all aspects of invoicing and financial administration.

Key Responsibilities

Processing daily invoices for private, NDIS self‑managed and plan‑managed clients
Liaising with families, support coordinators and plan managers regarding billing queries
Ensuring correct mapping of service types, line items and claim categories
Monitoring report charges, travel claims and non‑face‑to‑face billing
Supporting clinicians to ensure billing information is accurate and complete

General administrative support as required

What you’ll gain

A genuinely wonderful, supportive team environment
Comprehensive training and ongoing support
A new, purpose‑built therapy facility designed for comfort and accessibility
Flexibility in your work hours to support work–life balance

A competitive salary reflective of your experience and strengths

Application Criteria

Essential

2+ years experience in invoicing, accounts, finance administration or a similar role
Strong numerical accuracy and exceptional attention to detail
Excellent organisational and time management skills
Excellent written and verbal communication
Ability to juggle multiple competing priorities
Confidence using multiple computer systems and learning new software quickly
Ability to maintain confidentiality and handle sensitive information

Ability to work independently while contributing positively to a team

Highly Desirable

Experience in allied health, healthcare or disability services
Knowledge of the NDIS, funding categories and claiming processes
Experience with invoicing and payment reconciliation

Experience using practice management or billing software

How to Apply

Please send your resume and a brief cover letter outlining how you meet the application criteria to ••••@ssts.com.au

📌 Invoicing Officer (Bunbury)
🏢 Stepping Stones Therapy Services
📍 Bunbury