? Customer Service Superstar with a Flair for Sales! ?

Love helping customers? Enjoy building relationships? Know how to spot an opportunity when it comes along?

We're looking for an enthusiastic Customer Service Representative to join our team. This is more than just answering phones and processing orders. You'll play an important role in creating outstanding customer experiences while supporting business growth through proactive customer engagement.

If you're organised, confident, customer-focused and enjoy working in a rapid-paced environment, we'd love to hear from you.

? What You'll Be Doing

- Delivering exceptional customer service via phone and email
- Processing customer orders, quotes and enquiries
- Building strong relationships with customers and understanding their needs
- Following up quotes and assisting customers with product information
- Managing invoices, payments and account enquiries
- Maintaining accurate customer records and order information
- Working closely with warehouse and internal teams to ensure a seamless customer experience
- Identifying opportunities to increase customer satisfaction and support sales growth





✅ What You'll Bring

- Previous customer service experience
- Strong communication and relationship-building skills
- Excellent attention to detail and organisational abilities
- Confidence using Microsoft Office and business systems
- A positive, can-do attitude with a willingness to learn
- Ability to multitask and stay calm under pressure
- Experience in wholesale, retail or customer-facing environments is highly regarded

? What's In It For You?

✔ Supportive and friendly team culture
✔ Permanent full-time opportunity
✔ Variety in your day with plenty of customer interaction
✔ Opportunities to grow and develop your skills
✔ Be valued for your contribution and ideas

? The Ideal Person

You're someone who genuinely enjoys helping people, takes pride in delivering great service, and loves building relationships. You can think on your feet, solve problems, and confidently support customers throughout their journey.

If that sounds like you, we'd love to hear from you.

📌 Customer Service/ Sales administrator (Melbourne)
🏢 Omni Recruit
📍 Melbourne