Employer: Alphacrucis University College
Position: Operations Manager, School of Education
Employment Type: Full time, Permanent
Salary: $79,423 per annum + superannuation
Reports to: Head of School of Education
Location: Alphacrucis University College

About the Opportunity

Alphacrucis University College is seeking expressions of interest from experienced education professionals for the position of Operations Manager, School of Education.

The Operations Manager provides strategic and operational support to the School of Education, ensuring effective systems, processes, resources and administrative arrangements are in place to support high-quality educational delivery.

Working closely with the Head of School, Directors of Studies, academic staff and professional services teams, the role coordinates a broad range of school operations including academic planning, timetabling, student progression, teaching workforce coordination, accreditation and compliance, reporting, financial administration and continuous improvement.

This is an excellent opportunity for an experienced education operations or academic administration professional who enjoys working across multiple areas, solving complex operational issues and contributing to the effective delivery of tertiary education programs.

Key Responsibilities

The Operations Manager will:

- Plan, coordinate and review the School's educational and administrative operations across campuses and delivery modes.

- Coordinate annual and semester timetables, unit offerings and program delivery arrangements.

- Support academic planning through analysis of enrolment, progression and operational data.

- Coordinate student progression and educational administration processes and identify opportunities for improvement.

- Coordinate the planning and deployment of permanent and adjunct teaching staff, including workload, contracting and payment arrangements.

- Support accreditation, quality assurance, registration and regulatory reporting activities.

- Develop, implement and review operational policies, procedures, systems and controls.





- Prepare operational reports, recommendations and briefings for the Head of School and senior stakeholders.

- Monitor operational budgets and resources, including adjunct faculty payments and expenditure.

- Provide advice to academic and professional staff on operational and procedural matters.

- Liaise with internal directorates and external education stakeholders to resolve complex operational matters.

- Lead operational, accreditation and continuous-improvement projects within the School.

- Represent the School on relevant institutional committees and working groups.

- Contribute to institutional planning, governance and decision-making.

About You

We are seeking an organised, proactive and solutions-focused professional who can confidently coordinate complex education operations while building strong relationships with academic and professional staff.

Essential Skills and Experience

You will have:

- A bachelor's degree or higher qualification in education, educational administration, management, business administration or a relevant discipline.

- Substantial experience in education operations, academic administration or education management.

- Demonstrated experience coordinating educational and administrative operations within a tertiary education institution or comparable educational organisation.

- Experience in academic planning, timetabling, student progression, academic staffing and operational reporting.

- Experience coordinating accreditation, quality assurance or regulatory reporting processes.

- Experience developing and improving education administration systems, procedures and processes.





- Demonstrated ability to provide sound operational and procedural advice to senior academic and administrative stakeholders.

- Experience managing budgets, staffing arrangements or operational resources.

- Strong analytical, organisational and problem-solving skills.

- Excellent written and verbal communication skills and the ability to work effectively with a diverse range of stakeholders.

- Strong attention to detail and the ability to manage competing priorities and deadlines.

Personal Attributes

The successful candidate will demonstrate:

- Strong organisational and time-management skills.

- A professional, confident and collaborative approach.

- The ability to work effectively under pressure and manage competing priorities.

- Initiative and a willingness to identify and implement improvements.

- A positive and adaptable approach to change.

- The ability to build trust and positive working relationships.

- A willingness to learn and contribute to the broader life of the University.

- The ability to inspire and motivate others and contribute to long-term strategic goals.

- Commitment to Alphacrucis University College's Christian ethos, including being a practising Christian with active Church involvement.

Additional Requirement

- Current NSW Working with Children Check (WWCC).

Why Join Alphacrucis?

Alphacrucis University College is a Christian higher education provider committed to equipping students for lives of purpose, leadership and service.

This role provides an opportunity to make a meaningful contribution to the operational success of the School of Education and to support the delivery of programs that prepare students for impact across education and the wider community.

Expression of Interest

If you are an experienced education operations or academic administration professional and are interested in contributing to the School of Education at Alphacrucis University College, we invite you to submit an expression of interest.

Please provide your CV and a brief statement outlining your relevant experience and suitability for the role to ••••@ac.edu.au.

📌 Expression of Interest – Operations Manager, School of Education (Parramatta)
🏢 Alphacrucis College
📍 Parramatta