Insurance Administrator

Full Time Permanent | Tamworth

Your new company
Work with a well-known general insurance brand as an Authorised Representative Service Assistant and join the team on a permanent basis. This rare and exciting opportunity will allow you to apply your well-developed skillset within a close-knit and supportive environment. They have a strong presence & relationships throughout regional Australia.

The role will work closely with the principal authorised representative.

You will be responsible for the following

- Manage client portfolios, claims, policies, and contracts end-to-end including sales

- Communicate with clients via phone, email and face-to-face meetings to support their insurance needs

- Handle incoming and outgoing phone calls and enquiries ensuring customer satisfaction

- Process essential documents accurately and efficiently

- Assist in the renewal of insurance policies

- Follow up on any relevant payments with clients

- Other Ad-Hoc duties as required

- Ensuring compliance & industry training standards are meet as required.

What you’ll need to succeed

- Previous administration experience





- Excellent written and verbal communication and interpersonal skills

- Ability to manage large client portfolios with demonstrated experience

- Ability to liaise with key stakeholders and assist when required

- Intermediate-advanced computer skills with the ability to use multiple systems effectively

- Strong attention to detail, organisation, and innovative thinking skills

- Ability to work independently as well as within a team

- Previous experience within Insurance is highly desirable

Successful candidate must be willing to obtain a relevant industry qualification (T2 – General Insurance Compliance – General Advice)

What you’ll get in return
You will enjoy a supportive and rewarding setting where modern tools and technology will be provided to you. Salary will be dependent on experience and you will have availability to maintain a healthy work, life balance.

What you need to do now
If you’re interested in this role, contact Brett Johns on 04•• ••• 102 or email your resume to ••••@wfi.com.au

Closing date: Friday September 18, 2026.

📌 Insurance Administrator (Tamworth)
🏢 Moretam
📍 Tamworth