- Full time

- 7-day roster (Mon to Sun) & public holidays

- Scale 5

About the Company

Phillip Island Nature Parks is a leading conservation and sustainable tourism organisation, dedicated to protecting over 1,980 hectares of reserves, wetlands, and woodlands. We take pride in fostering a flexible, inclusive, and supportive workplace culture where your contributions are valued, and your professional growth is encouraged. Join us to be part of a team that shares your passion for environmental and wildlife conservation. Here, you will discover a rewarding career and a truly great place to work.

About the Role

Lead the Team Behind Some of Australia's Most Iconic Nature-Based Experiences. We're looking for a people-focused, process-driven Facilities Supervisor to lead our Facilities team and help ensure our world-renowned visitor destinations are presented at their very best. As Facilities Supervisor, you'll be the driving force behind the day-to-day operation, presentation and performance of our facilities team. You'll build capability, streamline processes, manage contractors, and ensure our parks and visitor spaces consistently meet exceptional standards. Every improvement you make contributes directly to the experience of hundreds of thousands of visitors each year and supports our conservation mission.

For more detailed information on the position, including key duties and responsibilities please review the Facilities Supervisor - Position Description.

Who Will Thrive Here?

You're an experienced leader who enjoys being in the thick of operations while developing people and creating structure. You bring strong commercial acumen, a continuous improvement mindset, and the ability to motivate teams to deliver consistently high standards.



You know how to balance people, process and performance, and you're at your best when no two days are the same. We are looking for someone who has experience leading a team that is motivated, well-supported and consistently delivering high standards. It means creating structure where it's needed, improving processes where opportunities exist, building strong stakeholder relationships, and ensuring every visitor experiences clean, secure and welcoming facilities.

Key Selection Criteria

We're looking for someone who can demonstrate:

- Proven experience leading and developing high-performing operational or facilities teams.

- Strong people leadership skills, including coaching, mentoring, performance management and workforce planning.

- Experience managing contractors, suppliers and service delivery outcomes.

- Ability to drive operational excellence through effective planning, prioritisation and process improvement.

- Strong stakeholder management skills, with the ability to build productive relationships across diverse teams and functions.

- Experience managing competing priorities in a fast-paced, customer-focused environment.

- Sound commercial acumen, including procurement, budgeting and resource management.

- Excellent communication skills, with the ability to engage, influence and collaborate at all levels.





- Solid problem-solving capabilities and a proactive approach to continuous improvement.

- Commitment to workplace safety, sustainability and fostering a positive team culture.

- High attention to detail and a focus on delivering consistently high standards.

- Experience using systems and technology to support operational performance and reporting.

To commence your journey with us, the following is required:

- Relevant experience in facilities management, operations leadership or a related field.

- Current Driver's Licence.

- Valid Working with Children Check.

- Current First Aid and CPR certification (or willingness to obtain).

- Additional qualifications in Facilities Management, Leadership, Business, Operations Management or a related discipline will be highly regarded.

Why join us?

- Inclusive, supportive and growth focused workplace culture.

- Position covered under Phillip Island Nature Parks Enterprise Agreement.

- Access to our Employee Assistance Program (EAP) for you and your family.

- Opportunities for professional development.

- Excellent leave entitlements including paid parental leave and the ability to purchase additional leave.

- Discounts on entry fees in to our attractions, food, beverages, and retail purchases.

- Stunning work location, with one of Australia's leading conservation and sustainable Ecotourism organisations.

How to Apply

Please submit your resume and cover letter addressing the Key Selection Criteria.

Applications close on Sunday 6th September 2026.

To be considered for this role, please ensure your application addresses the Key Selection Criteria outlined below.

📌 Facilities Supervisor (Cowes)
🏢 Phillip Island Nature Park
📍 Cowes