20 Aug
|
Pike & Joyce Wines
|
Mount Barker
20 Aug
Pike & Joyce Wines
Mount Barker
Pike & Joyce is seeking a Cellar Door / Tasting Room Sales Assistant to join our team in the beautiful Adelaide Hills.
Located in Lenswood, just 40 minutes from the Adelaide CBD, Pike & Joyce combines award-winning wines, exceptional food and one of the region's most spectacular views.
Our intimate Tasting Room is all about genuine connection – taking the time to get to know our guests, share the Pike & Joyce story and showcase our wines through memorable tasting experiences. For those looking for greater variety or additional hours, there may also be opportunities to work across our Restaurant.
At Pike & Joyce, we're looking for the right person, not just the right resume.
You may already have cellar door, wine or hospitality experience, or you may be looking for a change and bring great customer service and people skills from another industry. We're looking for someone who is warm, confident and genuinely enjoys connecting with people.
About the Role
Working as part of our Tasting Room team, you will:
- Welcome guests and deliver engaging wine tasting experiences.
- Share your knowledge of Pike & Joyce wines, our story and the Adelaide Hills region.
- Use your customer service and sales skills to drive wine sales and build customer relationships.
- Process sales and maintain accurate customer information using our POS and CRM systems.
- Assist with bookings and general Tasting Room administration.
- Maintain a welcoming and beautifully presented Tasting Room.
- Have the flexibility to assist with food and beverage service in the Restaurant as required.
The role includes varied shifts across weekdays, weekends, public holidays and school holiday periods.
About You
You'll bring:
- A genuine interest in wine, food and creating great experiences.
- A warm, approachable manner and exceptional customer service skills.
- Confidence engaging with a wide range of people.
- Strong communication, organisational and interpersonal skills.
- A reliable, flexible and team-focused approach.
- Current Responsible Service of Alcohol (RSA) certification.
Highly regarded (but not essential):
- Cellar door, wine, retail, tourism or hospitality experience.
- Wine knowledge or wine industry experience.
- WSET Level 2 or other wine qualifications.
- Experience using POS or CRM systems.
Why Join Pike & Joyce?
We pride ourselves on delivering exceptional wine and hospitality while creating a workplace where our people can grow, learn and enjoy being part of the team.
We offer:
- Flexible weekday and weekend shifts.
- Opportunity to work across both the Tasting Room and Restaurant.
- Wine and dining discounts across the Pikes Group.
- Ongoing wine education and product training.
- A supportive, friendly team culture.
- The chance to work at one of the Adelaide Hills' premier food and wine destinations.
How to Apply
If you love meeting people, enjoy great wine and think you'd be a great fit for Pike & Joyce, we'd love to hear from you.
Please submit your resume and a brief cover letter telling us a little about yourself and why you're interested in joining the Pike & Joyce team.
📌 Cellar Door / Tasting Room Sales Assistant | Pike & Joyce (Mount Barker)
🏢 Pike & Joyce Wines
📍 Mount Barker