Are you passionate about community engagement, stakeholder relationships, and clear, impactful communication?

We’re seeking an experienced Program Engagement Officer to support the delivery of a major, long-term infrastructure investment program across North Queensland. This role sits within a dedicated Communications and Stakeholder Management team and plays a key part in ensuring projects are delivered with robust community understanding, trust, and support.

You’ll work closely with program managers and project teams, providing high-quality communication, stakeholder liaison, and community engagement support across a diverse portfolio of projects.

What You’ll Be Doing

- Research and analyse information to prepare high-quality written content, including briefing notes and stakeholder correspondence.
- Develop and implement community engagement plans, including key messages, targeted engagement approaches, and supporting materials.
- Prepare a wide range of communication materials, such as media responses, media releases, ministerial and executive briefings, newsletters, flyers, and display materials.
- Respond to media enquiries and draft clear, accurate media statements.
- Build and maintain strong relationships with external stakeholders, community representatives, and internal teams.
- Provide communication and engagement advice that supports positive community outcomes and protects organisational reputation.
- Ensure confidentiality, accuracy,



and compliance with records management and governance standards.

What You’ll Bring

- Exceptional written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
- Proven experience in stakeholder engagement, community consultation, or communications, ideally within large programs or complex environments.
- Strong relationship-building skills and a collaborative approach to delivering customer-focused outcomes.
- Sound understanding of community engagement best practice and relationship management.
- Experience preparing briefing notes, executive correspondence, and ministerial-style content.
- Ability to manage sensitive issues, reputation, and stakeholder expectations with professionalism and integrity.
- A proactive mindset, with the ability to think strategically, embrace new ideas, and make well-considered decisions.
- Strong respect for governance, policy, and ethical standards.

Why This Role?

- 12-month contract with a strong likelihood of extension
- Townsville-based role supporting impactful regional projects
- Opportunity to work on high-profile programs that make a real difference to local communities
- Collaborative team environment with exposure to senior stakeholders and decision-makers

To apply please send your resume or contact Nat on 0430 292 875 or [email protected]

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📌 Program Engagement Officer (Townsville City)
🏢 BLACKROC Recruitment
📍 Townsville City