Assetlink’s Purpose

Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in standalone cleaning and security services or a tailored integrated solution, Assetlink supports businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care, and mining sectors.

Work Hours

Monday to Friday: 7:00 AM to 3:00 PM – this role requires Full Working Rights in Australia.

The Role

As the Cleaning Services Manager, you will oversee the daily operation of our cleaning team, turning curious visitors into loyal customers while supervising and leading a team dedicated to providing award‑winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high‑performing cleaning team, efficiently managing all day‑to‑day cleaning operations, including staff training, cleaning service delivery tracking, rostering, auditing, and many other operational requirements.

Responsibilities

- Manage a cleaning team.
- Provide effective leadership to cleaning personnel, including mentoring and training.
- Lead and inspire team members to deliver superior guest experiences.
- Perform administrative functions such as incident reporting and assisting with staff rosters.
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand the client’s security, environmental and safety requirements.
- Follow Occupational Health Safety and Environmental policies and procedures.
- Respond to general cleaning, periodical, preventative and emergency incidents or queries.





Qualifications

- Minimum 1–2 years’ experience in retail or commercial cleaning.
- Previous experience managing a team.
- Solid understanding of hard floor cleaning practices and related machinery.
- Knowledge of cleaning practices, including infection control.
- Excellent written and verbal communication skills.
- Good administrative skills and proficiency in Microsoft Office and other computer applications.
- Ability to give direction and instruction to people.
- Ability to multi‑task, be flexible, and work under pressure.
- Consistent attention to detail.
- Availability to work weekends.

What We Offer You

- Reward and recognition incentives.
- Ongoing training and development.
- A safe and supportive working environment.
- Career development opportunities.
- A family‑oriented culture.
- Uniform provided.

Take your career on a journey with Assetlink and ‘Apply Now’.

Assetlink's Diversity Commitment

Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages, including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Facilities Services

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📌 Cleaning Services Manager (Melbourne)
🏢 Assetlink
📍 Melbourne