Empathy-Driven Financial Hardship Specialist (Brisbane City)

Empathy-Driven Financial Hardship Specialist (Brisbane City)

20 Aug
|
Boq Group
|
Brisbane City

20 Aug

Boq Group

Brisbane City

BOQ Group is seeking a Customer Assistance Specialist who helps customers navigate financial difficulty with empathy, practical solutions and explicit communication. You will assess hardship requests, understand individual circumstances and partner with customers to identify sustainable support options within regulatory requirements, delivering positive outcomes every day.

Working in our Customer Assistance team, you’ll collaborate with experienced colleagues, develop specialist knowledge in

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📌 Empathy-Driven Financial Hardship Specialist (Brisbane City)
🏢 Boq Group
📍 Brisbane City

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