Are you an organised and customer-focused person looking for a great opportunity with a well-established company?

Our client is a market leader in supplying high-quality accessories and solutions for the cooking industry. They are looking for a Customer Service & Administration Officer to join their friendly and supportive team based in Ringwood.

- Immediate Start
- Monday to Friday- 9.00am- 5.00pm
- Work close to home

What’s on offer?

- $36.81 per hour
- Monday to Friday – 9:00am to 5:00pm
- Friendly and supportive working environment
- Work with a reputable and well-established company
- Varied role with a mix of customer service and administration

About the Role

As a Customer Service & Administration Officer, you will play an important role in supporting the day-to-day operations of the service team.

Your responsibilities will include:

- Managing incoming emails
- Answering and directing incoming phone calls
- Preparing freight quotes and checking stock availability
- Processing orders and invoices accurately
- Preparing equipment quotations
- Following up Proof of Deliveries (PODs)




- Responding to freight and service enquiries
- Managing inbound and outbound customer communications
- Providing general administration support to the team

About You

We’re looking for someone who is reliable, organised and enjoys helping customers. You will ideally have:

- Previous experience in customer service, administration or service coordination
- Strong verbal and written communication skills
- Excellent time management and attention to detail
- The ability to multitask and work in a fast-paced environment
- A positive, can-do attitude and willingness to learn
- Experience with CRM or scheduling systems is preferred but not essential
- Good computer skills, including Microsoft Office and email

We are looking for someone who can use their initiative, solve problems and confidently manage a variety of tasks.

If you’re looking for a Monday to Friday role with outstanding hours, competitive pay and a supportive team, we’d love to hear from you.

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📌 Administration Assistant (Williamstown)
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📍 Williamstown