Overview

Join Tecala — one of Australia’s most awarded and fastest‑growing ICT managed services providers — and play a key role in driving growth across a business recognised for excellence. We’re certified as a Great Place to Work (2023-2025), ranked in the top 10 of Australia’s Best Workplaces in Technology 2025, and named Australia’s #1 Managed Service Provider and #29 globally in the 2025 MSP 501.

As a Business Development Manager at Tecala, you’ll be part of a high‑performing team that’s transforming how organisations use technology to achieve real business outcomes. Our reputation for innovation, service quality, and customer success means you’ll enter the market with strong credibility and momentum behind you.

Responsibilities

The Business Development Manager is responsible for driving the acquisition of new customers by leveraging Tecala’s full portfolio of support and service offerings across all business units. You’ll focus on establishing new relationships, generating sustainable pipeline growth, and expanding Tecala’s presence across key markets.

You’ll thrive here if you’re passionate about building meaningful partnerships, uncovering new opportunities, and helping customers unlock value through smart, strategic ICT solutions. With a supportive team, proven delivery capability, and an exciting growth trajectory, this is your chance to make a big impact — and grow your career while doing it.

- Conducting proactive account and territory planning, managing the sales pipeline, and sourcing, qualifying, and closing current sales opportunities.
- Executing independent business development activities by leveraging personal networks and Tecala’s market incumbency.




- Partnering with the Marketing team to design and implement targeted business development activities and campaigns.
- Applying effective time-management strategies to ensure the achievement of all Key Performance Indicators (KPIs).
- Contributing to the creation of compelling sales proposals and presentations in collaboration with the technical pre-sales team.
- Working closely with pre-sales to ensure customer variations are accurately approved and managed throughout the sales process.
- Providing guidance to Finance and Service Centre Operations regarding contract inclusions, exclusions, and scope to ensure customer outcomes are clearly defined and deliverable.

Qualifications

Required skills and experience:

- Extensive solution-sales experience within an ICT organisation.
- A strong understanding of the operational environment of an end-to-end Managed Services Provider, with particular value placed on experience selling cloud, network, and managed services.
- A proven ability to identify, develop, and convert new business and sales opportunities.
- Broad and in-depth knowledge of technology across a wide range of IT products and services.
- An understanding of emerging industry trends and how they may influence business outcomes.
- Highly developed written and verbal communication skills, with the capability to establish and maintain trusted business partnerships across all organisational levels.




- Knowledge of consultative sales methodologies and the ability to adapt selling techniques to match the buyer’s journey.

What we can offer you

As part of our team, you'll be able to learn and grow in a supportive and inclusive environment. We have listed some of those benefits below for you:

- Inclusive paid parental leave policy that supports all parents & carers
- Access to ongoing Learning & Development opportunities including self paced learning through our learning management system.
- Paid certifications and remuneration incentive to get upskilled / certified to support your development
- Access to Career Pathways so you can continue to build a career in the business.
- Reward & Recognition Program where you can also thank and reward your team mates
- Hybrid and flexible working model
- Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
- Employee Assistance Program (EAP)

Note

As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

How to apply

If you're excited about the prospect to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies please – we've got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities.

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📌 Senior Business Development Manager (New South Wales)
🏢 Tecala Group
📍 New South Wales