Love Animals? Love People? Join the Pack in the Southern Highlands!

Role: Casual Kennel Attendant / Receptionist
Location: Pet Resorts Australia, Southern Highlands

At Pet Resorts Australia, we don’t just offer boarding; we provide a first-class holiday experience for pets. We are more than a facility—we are a community of animal lovers dedicated to excellence.

We’re looking for a vibrant, motivated Casual Kennel Attendant & Receptionist to join our friendly team. If you thrive in a role where no two days are the same and you love balancing hands-on animal care with top-tier customer service, we want to meet you!

What Your Day Will Look Like

This is a truly diverse "hybrid" role. You’ll be the heartbeat of the resort, switching between:

- Front-of-House : Being the welcoming face of our resort—greeting clients, answering calls, managing bookings, and handling payments with a smile.

- Expert Pet Care: Ensuring our guests are happy and healthy by feeding, exercising, providing enrichment, and maintaining pristine enclosures.

- Operational Support: Following safety protocols to a tee and using your admin skills to keep the resort running smoothly.

Why You’ll Love Working With Us

- The Best of Both Worlds: Enjoy a perfect balance of office-based customer service and active, hands-on time with animals.

- A Rewarding Purpose: Make a genuine difference in the lives of pets and provide total peace of mind for their families.

- Stunning Location: Work in the beautiful Southern Highlands, surrounded by nature and like-minded colleagues.





- Growth & Learning: We value development and will help you sharpen your skills in both animal welfare and business administration.

About You

- Animal & People Focused: You find energy in helping customers and caring for their furry best friends.

- Experienced: You have 12+ months of experience in animal care, hospitality, or customer service.

- Professional: You have solid communication skills and a solutions-focused "can-do" attitude.

- Reliable: You hold a current driver’s licence, have reliable transport, and full Australian working rights.

- Flexible: You’re ready to jump in across a 7-day roster, including weekends and peak holiday periods (Christmas/New Year).

- Tech-Savvy: You’re comfortable with Microsoft Office and have the aptitude to master our reservation systems.

Bonus points if you have a Qualification in Companion Animal Services or dog training experience!

Ready to Apply?

If you’re hardworking, flexible, and ready to join a supportive team that feels like family, please apply with your resume and a cover letter.

In your application, please include brief answers to the following:

1. Tell us about your administration experience.

2. Confirm you have full Australian working rights and a current Australian Driver’s Licence.

3. What is your experience working with animals or as a kennel attendant?

4. What experience do you have with Microsoft Office and/or reservation systems?

Join us at Pet Resorts Australia – where every day is a "paws-itive" one!

📌 Kennel Technician/Receptionist (Bowral)
🏢 Pet Resort
📍 Bowral