About the role

A friendly, reliable and professional Medical Receptionist position in a busy and supportive medical practice. This role would suit someone who enjoys working with people, communicates well and can provide excellent service to patients while working efficiently as part of a healthcare team.

Key responsibilities

- Welcoming patients and managing the reception desk

- Answering telephone enquiries and scheduling appointments

- Managing patient bookings and recalls

- Processing Medicare billing and payments

- Maintaining accurate patient records

- Scanning, filing and managing correspondence

- Communicating with doctors, nurses, pathology and other healthcare providers

- Assisting with general administrative duties

- Maintaining patient privacy and confidentiality

About you

- Friendly, approachable and compassionate

- Reliable and punctual

- Professional and well presented





- Confident communicating with patients in person and by telephone

- Able to work efficiently in a busy workplace

- Comfortable using computers and learning new systems

- Able to work independently as well as part of a team

- Respectful of patient confidentiality

- Previous medical reception experience is highly regarded, particularly experience with medical practice software, Medicare billing and appointment management

Advantages

- Supportive and friendly team environment

- Established medical practice

- On-the-job training and support

- Opportunity for ongoing employment

- Varied and interesting work

- Opportunity to develop experience within primary healthcare

📌 Medical Receptionist (Newcastle)
🏢 Southlakes Medical Group
📍 Newcastle