Number of Positions Available: 2 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find current ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Support Worker – AOD Location: Townsville Employment: Casual x 2 Positions Classification: SCHADS Level 3 Department: Social Mission – Alcohol & Other Drugs (AOD) Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. Make a Difference

Every Day Are you passionate about supporting people to make positive changes in their lives? We’re looking for a compassionate, resilient and hands-on AOD Support Worker to join our Social Mission team on a casual basis.

You’ll work alongside participants experiencing challenges associated with alcohol and other drug use, providing practical support, connection and encouragement to help them build stability, confidence and safer, healthier lives. This is a rewarding opportunity to build meaningful relationships, support recovery and help people connect with the services and resources they need to move forward. Your Impact

In this role, you will: Provide a welcoming and responsive first point of contact, responding to participants’ immediate and emerging needs. Work collaboratively with senior staff to identify and respond appropriately to high-risk situations. Facilitate engaging daily programs and activities, including social groups, Spirit Lifter sessions and information groups.

Provide information and practical support to understand participants’ needs, circumstances and personal goals. Build respectful, strengths-based relationships that promote dignity, choice, self-determination and positive change. Encourage and support participants to actively engage in their individual case plans and recovery goals.

Assist participants to access appropriate treatment, support services and community resources. Provide medication assistance in accordance with organisational policies, procedures and relevant requirements. What

You’ll Bring We’re looking for someone who is compassionate, confident and able to build trust with people from diverse backgrounds. You will ideally have: A relevant Certificate qualification in Alcohol and

Other Drugs, Community Services, Mental Health or a related field, or equivalent skills and experience.



Diploma-level qualifications are also welcomed. Experience working in AOD, mental health, disability, homelessness or another community services environment.

The ability to confidently respond to challenging and unpredictable situations, including behaviours associated with substance dependence, mental ill-health or disability. Strong communication and interpersonal skills, with the ability to build positive and professional relationships. A genuine commitment to supporting people through their recovery and promoting choice, dignity and independence.

A current First Aid Certificate. A valid Driver’s Licence.

A current Working with Children Check (Blue Card) for Townsville and Mount Isa positions. What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Flexible (add remote / hybrid / onsite / WFH if applicable) working arrangements. Access to EAP and health & wellness initiatives Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency.

Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.

We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply If you are ready to inspire and empower young people to reach their full potential, please submit your resume and a cover letter outlining your qualifications and interest in the position. We look forward to hearing from you!

Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.





We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a

Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

At the Salvos, we believe in doing valuable that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities

Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here.

Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.

When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.

Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive setting that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.

Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

📌 Support Worker (Townsville)
🏢 The Salvation Army
📍 Townsville