About the business

TWL (www.twl.co) is the Home of Training. A quick growing global e-commerce brand, curating the highest quality apparel, accessories and equipment from the best brands on the planet for high performance training and athletes looking to discover what they are capable of.

Based in Adelaide, Australia with a global team passionate about health, fitness and living an active lifestyle, TWL is seeking an experienced customer experience specialist to help deliver world class experience for our growing global community.

Join us as we build our global brand and disrupt sports retail.

About the role

- TWL is looking to hire up to 10 casual workers to join our team in the warehouse for pick, pack, and inventory roles.

- We're looking for people who thrive on fast paced environment, have a keen eye for detail, and love working in a team.

- You'll be a great fit for our team if you are hard working, have good communication skills and are enthusiastic about providing the best experience for our customers.

Role & Responsibilities:

Order Fulfilment

- Accurately pick orders using digital pick guidance and barcode scanners

- Label, bag, and pack customer orders ready for dispatch

- Ensure every order is picked, packed, and shipped accurately and on time

Inventory & Stock

- Receive and put away incoming stock

- Assist with stocktakes on incoming and existing inventory

- Report damaged, missing, or discrepant stock to the team lead

Warehouse Standards

- Follow safety and manual handling procedures, including lifting as required

- Keep the warehouse clean, organised, and ready for daily operations

- Take care of warehouse equipment (scanners,



totes, packing stations)

Team & Flexibility

- Work collaboratively with the team to hit daily dispatch targets

- Flexibly support other warehouse functions (receiving, packing, stocktake) based on daily demand

Reporting

This role will report to the Warehouse Manager and Warehouse Team Lead

Timing:

These roles will commence mid-late September

Important Note:

Candidates must be available to work across the end of year period (Nov/Dec/Early Jan).

Benefits and perks

- Get your foot in the door at a fast growing fitness company

- Increasing hours based on availability

- Competitive remuneration

- Product discounts

Skills and experience

- You love being part of a team that achieves goals together

- You have a keen eye and have attention to detail

- You would enjoy being active, walking up and down aisles to pick items for online orders

- You are fixated on providing the best possible experience for the customer

- You're able to make decisions and solve problems even when there may not be explicit guidelines on how to do so

- You are able to communicate effectively and willing to put your hand up when there is a problem you can't easily solve

- You welcome learning and can accept direction from team leaders

- You're curious and love diving deep into new products, brands and systems to learn them inside and out

- You thrive on working in a fast paced work environment

- You are interested in how ecommerce businesses operate and have a passion for disrupting retail

- Previous work experience in warehouse, logistics or retail is a plus

- Health and fitness is a lifestyle for you

📌 Casual Warehouse Pick / Pack and Inventory (multiple positions) (Adelaide)
🏢 The WOD Life
📍 Adelaide