About the role

Panacea Health Centre is seeking a Medical Receptionist to join our dynamic team on a casual basis. Based in Klemzig SA 5087, this role is fundamental to the smooth operation of our health centre. As a Medical Receptionist, you will be the first point of contact for our patients and visitors, creating a welcoming and professional environment whilst managing the administrative tasks that keep our centre running efficiently. This position plays a crucial role in ensuring excellent patient experiences and supporting our clinical and administrative teams.

What you'll be doing

- Greeting patients and visitors in a warm, professional manner and directing them appropriately

- Managing patient check-ins and check-outs using our medical management systems

- Scheduling and confirming patient appointments, ensuring optimal calendar management

- Handling incoming calls, taking messages and directing enquiries to the appropriate staff member

- Processing patient registrations and maintaining accurate patient records in compliance with privacy regulations

- Managing appointment cancellations and rescheduling with efficiency and empathy

- Handling basic administrative tasks including filing, photocopying and mail distribution

- Processing patient payments and managing petty cash when required

- Maintaining a clean and organised reception area

- Supporting other administrative staff as needed to ensure smooth centre operations

What we're looking for

- Proven experience working in a reception or customer service role, preferably in a medical or healthcare workplace

- Strong organisational and time management skills with the ability to manage multiple tasks simultaneously

- Excellent communication skills, both verbal and written, with a professional demeanour

- Proficiency with computers and familiarity with medical practice management software or willingness to learn





- A friendly, patient and empathetic approach to patient interactions

- Ability to maintain confidentiality and adhere to privacy regulations, including understanding of health information privacy principles

- Attention to detail and accuracy in administrative tasks

- Flexibility and adaptability in a casual working arrangement

- Current knowledge of medical terminology is advantageous but not essential

What we offer

At Panacea Health Centre, we value our team members and strive to create a supportive work environment. We offer:

- Casual employment arrangements providing flexibility around your schedule

- Friendly and team-oriented team environment with a focus on career development

- Exposure to diverse healthcare practices and opportunities to expand your skills

- Staff discounts on selected health services and products

- A workplace culture that prioritises respect, inclusivity and employee wellbeing

About us

Panacea Health Centre is a newly established practice committed to delivering compassionate, evidence-based care to our local community. We pride ourselves on creating a welcoming environment where patients receive comprehensive medical services supported by a dedicated and professional team. Our mission is to enhance the health and wellbeing of our patients through quality healthcare and exceptional service, and we believe our reception team plays a vital role in achieving this goal. We foster a culture of respect, collaboration and continuous improvement, making Panacea Health Centre an excellent place to develop your career in healthcare administration.

Apply now

If you are a friendly, organised professional with a passion for patient care and administrative excellence, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience to Panacea Health Centre. We look forward to meeting you!

📌 Medical Receptionist (Adelaide)
🏢 Panacea Health Centre
📍 Adelaide