We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the Role

We are seeking an experienced Consulting Manager to lead the delivery of high-quality, cost-effective managed services while developing and supporting a high-performing team. In this role, you will be responsible for the day-to-day leadership of consulting and engineering resources, ensuring contractual commitments are delivered to the highest standards, fostering strong client relationships, and driving operational excellence.

As a key point of contact for assigned clients, you will work closely with delivery, engineering, operations, and account teams to enhance service outcomes, optimise resource utilisation, and identify opportunities for business growth.

Key Responsibilities

Service Delivery & Client Management

- Act as the primary point of contact for assigned service-based engagements.

- Ensure all contractual obligations are delivered efficiently and to the highest standards.

- Manage the day-to-day delivery of support and consulting services in accordance with contracted terms.

- Build and maintain strong relationships with clients, delivery teams, contractors, suppliers, engineering teams, and field services groups.

- Support the transition of projects from delivery teams into ongoing operational support environments.

- Drive continuous improvement initiatives to ensure services align with best practice standards for quality, cost, and customer satisfaction.

People Leadership

- Lead, coach, and manage team members across multiple client accounts.

- Conduct performance management, development planning, and skills enhancement activities in partnership with People & Culture.

- Support recruitment, onboarding, training, and retention initiatives.

- Foster an inclusive, collaborative, and high-performing team culture.

Resource & Financial Management

- Allocate resources across client engagements to ensure optimal service delivery outcomes.





- Contribute to workforce planning and service delivery strategies alongside senior leadership.

- Manage budgets, monitor expenditure, and approve costs in accordance with Fujitsu delegation frameworks.

- Prepare regular performance reports, forecasts, variance analyses, and recommendations.

Business Development

- Partner with Account Executives to identify growth opportunities within existing accounts.

- Support the pursuit of recent business opportunities and contribute to account expansion activities.

About You

To be successful in this role, you will bring:

Essential Experience & Skills

- Demonstrated people leadership experience, including performance management, mentoring, and team development.

- Strong understanding of service delivery management within ongoing customer engagements.

- Excellent stakeholder engagement and relationship management skills.Strong communication, negotiation, and influencing abilities.

- Experience managing budgets, forecasts, and financial performance.

- Understanding of project governance, operational processes, and service management principles.

- Ability to balance customer outcomes with commercial and operational requirements.

Preferred Experience

- Experience within managed services, consulting, systems integration, or technology services environments.

- Exposure to government or highly regulated customer environments.

- Experience supporting account growth and identifying new business opportunities.

Qualifications & Security Requirements
Essential

- Relevant tertiary qualifications, or currently working towards completion.

- Minimum 3 years' experience in a people management role or managing delivery teams supporting ongoing service-based engagements.

- AGSVA NV1 Security Clearance (minimum requirement).

Highly Desirable

- AGSVA NV2 Security Clearance.





Relocation Supported: No

Visa Sponsorship Approved: No

Why Fujitsu?

- We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.

- We offer tailored career paths across our global organisation to support your professional and personal growth.

- Our customers trust us. We have an excellent reputation across the region and globally.

- Best in class reward and recognition programs, flexible work, volunteering leave and more.

- We live our values of aspiration, trust and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Applicants who identify as transgender or gender diverse can contact ***********@fujitsu.com for a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email ***********@fujitsu.com.

📌 Consulting Manager (Barton)
🏢 Fujitsu
📍 Barton