Who will you be working with?

You’ll be joining an established contact centre team within a leading superannuation organisation. With upcoming fund changes expected to drive an increase in member enquiries, you’ll be part of a supportive team helping members navigate these changes.

What are the benefits?

- $37–$38 per hour
- Full-time temporary opportunity through to 23 December
- Brisbane-based role
- Monday to Friday working hours
- Opportunity to gain valuable superannuation and financial services experience
- Supportive team environment with training provided

What will you be doing?
- Handling inbound member enquiries via phone
- Providing clear and accurate information regarding fund changes
- Listening to members and understanding their individual needs
- Resolving enquiries efficiently and professionally
- Maintaining accurate records of member interactions
- Escalating more complex enquiries where required

What do you need?
- Previous contact centre or customer service experience




- Superannuation or financial services experience is highly desirable
- Excellent verbal communication skills
- Strong active listening and interpersonal skills
- A confident and professional telephone manner
- Ability to work in a fast-paced, high-volume environment
- Strong attention to detail and a genuine focus on delivering a positive member experience

If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Luca Taylor on 0482 098 ***.
At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next
opportunity, we'd love to hear from you! If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a current role!
#SCR-Luca-Taylor #ChooseFuse

📌 Call Centre Agent (Brisbane)
🏢 Fuse Recruitment
📍 Brisbane