Why you’ll love this role

Metcash is growing quick — and so is our ambition. As we scale our retail and supply chain operations, we’re transforming how our People & Culture systems, data and processes support both our frontline and salaried workforce.

This newly created role sits at the heart of that transformation. As Product & Service Owner (SAP SuccessFactors), you’ll take end to end ownership of a critical enterprise platform, shaping how it operates today while driving optimisation and long term value as the business continues to grow.

It’s a rare prospect to combine product ownership, service leadership and real impact in shaping how our people systems support thousands of team members across the business.

Extra reasons to join us

Flexibility & balance: Flex Ready & Family Friendly accredited employer + hybrid working options
More time for you: 5th week leave, wellbeing + volunteer days
Grow your career: Ongoing learning and development support
Inclusive & supportive: LGBTQ+ Bronze & Mental Health Gold employer

What you’ll do
Own SAP SuccessFactors end-to-end, ensuring stability and user experience
Act as Product Owner, aligning roadmap to P&C; and business priorities
Balance BAU support with optimisation and value delivery




Lead bi-annual release impact, testing, and adoption
Partner with P&C;, IT and vendors using ITIL practices
Drive continuous improvement via metrics and feedback

What you’ll bring
Experience managing HR systems (SuccessFactors preferred)
Robust product mindset balancing service and value
Process design and optimisation expertise
Strong data focus (quality, integrity, governance)
Ability to influence across P&C;, IT and stakeholders
Practical, outcomes-focused with a continuous improvement mindset

Be part of something bigger

Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O — fuelling an unstoppable network of independents across Australia.

We welcome applications from all backgrounds, including First Nations peoples. If you need adjustments or support during the process, let us know — your privacy and dignity will be respected.
This role is managed by our internal Talent Acquisition team; please no agency enquiries.
LI-KS1
Hybrid

📌 Product & Service Owner Successfactors Macquarie Park
🏢 Metcash
📍 Macquarie Park