As a Field Service Technician at Rhima Australia Pty Ltd, you will play a crucial role in ensuring the smooth operation of our clients' commercial equipment. Based in Melbourne, VIC, this full-time position will have you travelling to customer sites to provide expert maintenance, repair, and installation services. You'll be an integral part of our dedicated team, contributing to the overall success and growth of the company.
What you'll be doing
Conduct scheduled and reactive maintenance visits to customer sites
Diagnose and repair a variety of washing equipment, including dishwashers, glasswashers, medical bed pan washers, industrial crate washers, bin washers and more
Install new equipment and provide training to customers on proper use and maintenance
Maintain detailed records of all service work and report on equipment performance
Collaborate with the customer service team to ensure a seamless client experience
Stay up-to-date with the latest industry trends and technologies
This is a hands-on role and requires frequent interstate and occasional international travel, sometimes at short notice
What we're looking for
Minimum 2 years' experience as a field service technician or equivalent
Solid technical skills and the ability to troubleshoot and repair a range of commercial equipment
Excellent problem-solving skills and a customer-focused approach
Effective communication skills to liaise with clients and the internal team
A valid driver's licence and the ability to travel to customer sites as required
Relevant trade qualifications or certifications
What we offer
At Rhima Australia Pty Ltd, we are committed to providing a supportive and rewarding work environment for our employees. We offer a competitive salary, ongoing training and development opportunities, and a range of advantages, including a company vehicle
About us
Rhima Australia Pty Ltd is a leading provider of commercial, medical and industrial washing equipment. With over 40 years of industry experience, we pride ourselves on delivering high-quality products and exceptional customer service. Our team of dedicated professionals works tirelessly to help our clients achieve their operational goals and maintain the highest standards of hygiene and efficiency.
If you're ready to join our agile team, apply now!
📌 Field Service Technician Braeside (Australia)
🏢 Rhima Australia
📍 Australia
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