Auslan Service Team Lead — Deaf Community Support Liverpool

Auslan Service Team Lead — Deaf Community Support Liverpool

19 Aug
|
National Disability Insurance Agency
|
Liverpool

19 Aug

National Disability Insurance Agency

Liverpool

The National Disability Insurance Agency (NDIA) in Liverpool NSW is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a team delivering Auslan-first support to Deaf and hard-of-hearing participants via video, calls, email and webchat.

You will coach performance, conduct reviews, manage escalations and contribute to service improvements while ensuring compassionate, accessible service. Real-time Auslan communication and robust leadership are essential.
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📌 Auslan Service Team Lead — Deaf Community Support Liverpool
🏢 National Disability Insurance Agency
📍 Liverpool

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