Rest is recruiting a Senior Service Specialist - Complaints to lead the end-to-end resolution of member complaints. The role requires investigating escalated matters, including AFCA cases, and working with internal and external partners to drive fair outcomes.
You will review outcomes, identify trends, and help reduce future complaints while ensuring accurate records and adherence to regulatory obligations.
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📌 Senior Complaints Specialist: Elevate Member Resolution New South Wales
🏢 Rest
📍 New South Wales
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