Ambrose Construct Group is seeking an experienced and detail-oriented Escape of Liquid Decline Supervisor to join our team. Reporting to the National Make Safe Leader, you will play a key role in rapidly assessing claims, identifying potential policy exclusions, and delivering high-quality reporting to insurers to support timely claim decisions.
About the Role
Identify and assess claims that may fall outside policy coverage
Conduct virtual assessments and coordinate trades to gather evidence
Prepare clear, accurate insurer reports and causation assessments
Work closely with Claims, Make Safe, and Head Office teams to ensure timely outcomes
Maintain robust communication with customers, insurers, and internal stakeholders
Update internal and insurer systems and ensure all documentation is accurate
Drive productive claim outcomes while delivering exceptional customer service
About You
Experience in insurance, claims, construction, restoration, or a related field
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
The ability to prioritise competing deadlines in a fast-paced environment
A high level of attention to detail and accuracy
Knowledge of building practices, OH&S; requirements, and construction standards (preferred)
A positive, professional, and customer-focused approach
What Ambrose Construct Group can offer
A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
A competitive remuneration package based on your experience level.
Access to our Employee Assistance Program.
A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
A seamless induction, professional development and learning prospects.
Up-to-date office facilities and resources.
Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ.
Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
Please note: Only short-listed applicants will be contacted.
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