We're partnering with a quick-growing SaaS company that is looking to hire an Account Manager to manage and grow a portfolio of enterprise customers.

This is a commercially focused role where you'll be responsible for renewals, expansion opportunities and executive stakeholder engagement across a portfolio of established customers.

The business works with some of Australia's and the world's most recognisable brands and has built a robust reputation within its market.

Responsibilities:
Manage a portfolio of enterprise customers
Own renewals and retention outcomes
Identify expansion, upsell and cross-sell opportunities
Build relationships with key stakeholders from operational users through to executive sponsors
Identify risks early and proactively develop retention strategies
Work closely with customer success, product and leadership teams

Requirements:
2+ years experience in Account Management, Customer Success or Customer Growth roles
Experience managing renewals and commercial conversations
Exposure to upsell and cross-sell prospects
SaaS or software background preferred
Experience working with Salesforce or similar CRM
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📌 Account Manager Saas Melbourne (Australia)
🏢 Kaliba
📍 Australia