Sydney| Full time | Consulting Services | Some Travel Required
Who We Are
Ultradata – A long-established business with 48 years of experience and a trusted technology business partner to significant financial institutions across the Australian and Asia Pacific financial services market.
We are looking for a Senior Business Analystto assist clients in optimising their implementation and usage of our Core Banking System (Ultracs).
What You'll Be Doing:
Business Analysis & Consulting
Evaluate client practices and recommend improvements
Conduct business process reviews and produce transparent requirement specs
Proactively triage and/or support post-implementation project cases
Training & Enablement
Deliver engaging training sessions (group and 1:1) for clients and staff
Design and develop reusable training programs and digital content
Continuously improve course materials based on feedback
Project Coordination
Manage client tasks via JIRA and ensure timely delivery
Coordinate with cross-functional teams and maintain client communication
Presales & Strategic Support
Assist with product demonstrations and internal projects
Mentor junior analysts and contribute to strategic planning
Qualifications & Experience
Tertiary qualifications in business, finance, or IT
4+ years’ experience with Australian Retail Core Banking systems
Strong background in Retail Banking or Credit Union or Financial Institution environments
Experience with UniVerse/PICK environments (highly desirable)
Exceptional communication, analytical, and problem-solving skills
Proficiency in Microsoft Word, PowerPoint, and Excel
Certificate IV in Workplace Training & Assessment (preferred)
Why Join Us?
Work with a highly successful banking software organisation
Make a real impact on client productivity and satisfaction
Enjoy a energetic role with diverse responsibilities
Collaborate with passionate professionals
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📌 Senior Business Analyst Banking New South Wales
🏢 Ultradata
📍 New South Wales
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