Experienced Holiday Resort Manager – Full Time

Dual Role Employment, Surfers Paradise QLD

Job Description

Surfers Paradise, Gold Coast

Full Time | Monday to Friday | 9:00am – 5:00pm

Public holiday work may occasionally be required

Immediate Start Available

We are seeking a mature, experienced and reliable Holiday Resort Manager to join our team in Surfers Paradise.

This is a hands‑on position for someone with solid experience in holiday accommodation, resort management or hotel front office operations. We are looking for someone who is confident working independently, solving problems and managing day‑to‑day resort operations.

Key Responsibilities
Managing daily front office and guest services
Handling guest enquiries, check‑ins, complaints and general requests
Inspecting apartments/rooms to ensure they are ready for guest arrivals
Coordinating cleaners, maintenance contractors and trades when required
Following up maintenance issues through to completion
Communicating professionally with apartment owners when required
Assisting with bookings, emails,



phone calls and general administration
Liaising with trades and contractors regarding minor building-related matters
Supporting the smooth day‑to‑day operation of the resort

About You
Previous experience in holiday accommodation, resort management“
Mature, responsible and confident working independently
Robust guest service and problem‑solving skills
Comfortable communicating with guests, apartment owners and tradespeople
Well organised with solid attention to detail
Able to manage multiple matters and priorities at the same time
Valuable computer and administration skills
Experience using REI is highly preferred
Experience with holiday accommodation booking systems will be highly regarded

This is not an entry‑level position. We are looking for an experienced person who can take responsibility for daily operations, make sensible decisions and follow issues through to completion with minimal supervision.

Immediate start available.
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📌 Experienced Holiday Resort Manager – Full Time City Of Gold Coast
🏢 Theonsitemanager
📍 City of Gold Coast